By David Judah on Friday, 28 February 2014
Posted in General Issues
Replies 12
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Votes 0
Hi there,

I just tried Zinc for the first time and absolutely loved it. There are a couple of issues I thought I would bring your attention to:

1) Posts alignment make little sense (unless it is an issue on my site only). Basically, there is this big gap under the 'moderate' and 'quote' icons which are pretty useless http://postimg.org/image/hiww9aqfh/

The issue becomes worse when viewing the site on a mobile device http://postimg.org/image/8lsppfb21/

2) Search area on the right hand side cuts too soon http://postimg.org/image/x9mlsa0d5/

3) Voting is not possible on Zinc theme only

4) When posting a comment, the same problem happens as with the search (right side is slightly cut off). http://postimg.org/image/irr2fkp2z/

5) When I try to make a comment, I get the following error: SyntaxError: JSON Parse error: Unexpected identifier "Notice". But afterwords, if I refresh the page or logout and login as a different user, I can then see the comment!!?

6) When a user press on the 'Moderate' button beside their own comment, the drop down menu is cut off http://postimg.org/image/q42kpvjch/

7) On mobile view, if you are an administrator, 'Assign Moderator' clashes with the quote and the 'Moderate' buttons http://postimg.org/image/gcbe6rh2l/

8) On mobile view again, if you are a registered user, you can see the voter overlaps the text (red circle), also it kind of creates an unnecessary space (orange rectangle). Also you can see that the favourite bode is way too big (red box) http://postimg.org/image/x5gdsx5jj/

9) Ask button colour does not respond to the colour chased at the backend.



Other then that, it's a great theme
Hi David,

I already updated the Zinc theme for you to the latest version and all your styling issues was fixed.

Please let us know if you need further assistance. Thank you.
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Friday, 28 February 2014 18:49
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Hello David,

Thank you very much for reporting your issue. Just in case you are waiting for our respond, we are currently checking on your issue now
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Friday, 28 February 2014 11:11
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Dear Ikram,

I know it is a long list and maybe only for me. Thanks for the reply
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Friday, 28 February 2014 15:41
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Hello David,

I am so sorry for this delayed respond and thank you for your time.

1. The issue for this is clearly our fault for missing to wrap those options with clearfix wrapper as it push the content below.

2. For the issue, it was due the clashes between your theme's Bootstrap styling that enforce all elements to have [box-sizing: content-box !important]. The '!important' overwrite our styling completely. To fix this, I suggest you to put
this CSS hack into your theme CSS file as here: /templates/yoo_moreno/styles/white/css/theme.css place it at the bottom of your source code for your future reference.

#discuss-wrapper button, 
#discuss-wrapper input,
#discuss-wrapper textarea {
-moz-box-sizing: border-box !important;
-webkit-box-sizing: border-box !important;
box-sizing: border-box !important;
}


3. I have seen your voting in your article, please let me know if I do missed out on something.

4. The solution in (2) should solve this, please let me know it it doesn't

5. I'm still inspecting on this issue, hold on sir.

6. I think I already fixed this before on our recent release. Is your EasyDiscuss on the latest version?

7 & 8. I already fixed this in the latest version of Zinc, please let me know if its still buggy.

9. I designed Zinc with some standard, and yes, choices lead to loss as I have to dumped this features for Zinc. If you still keen to have this features back please let me know

Togather here I already placed a zip file that contains the latest version of Zinc. I tried to upload it to your server but I see that I didn't see com_easydiscuss installed on you server. Can you clarify this FTP access?

Hope this will help, thank you for reporting this issues!
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Friday, 28 February 2014 16:47
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Hello David,

Regarding with your Question 5 issues:
I have tried to comment in your discussion post and reply comment section, it seems like work fine for me, check my screenshot below :
http://screencast.com/t/k086hSiJq6 (comment Part1) || http://screencast.com/t/At2QStn5yHP6 (comment Part2)
http://screencast.com/t/yGkILnVHl3xQ (comment reply area Part1) || http://screencast.com/t/DdOSGHnSu (comment reply area Part2)
Could you mind provide us the step by step how to reproduce on you facing the SyntaxError when you comment? Please advise.
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Friday, 28 February 2014 17:29
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Dear Ikram,

Thank you for your email. In order to install the zip file you need to go to 'twigit' folder on ftp. That is where you will find easy discuss. Would you be so kind as to install that as i am not sure where I should place the file myself. Also, I am running the most recent ED version (I think as it is green) Version: 3.2.9304
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Friday, 28 February 2014 17:43
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Ikram,

Hats off! Great job fixing all these issues so quickly. It is a lovely, humble, clean look that I think would fit anywhere.

Great job man!
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Friday, 28 February 2014 19:48
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Hello David,

You're welcome, glad to heard your issues resolved.
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Friday, 28 February 2014 22:43
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I am experiencing another issue with the template. I have two categories, category 1 and category 2. Both have the same permissions. Neither have any posts. I can create a new post in category 1, but not in category 2. I can enter the information for the post, but it is not saved. If I switch templates to "simplistic" I can create a new post in category 2.

Very strange...any ideas?

Thanks,
Chris
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Wednesday, 05 March 2014 04:34
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Hello Chris Collins,

Sorry for late reply to this,
Yes, that's strange, is it possible provide us with your Joomla backend and FTP access so we can help you check on this issues?
Also, please correct me if i'm getting wrong your issues :
What do you mean is when you using Zinc theme, you're facing this issues? ( Both have the same permissions. Neither have any posts. I can create a new post in category 1, but not in category 2. I can enter the information for the post )
if you switch back to "simplistic" theme, then everything fine right?

Please advise.
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Wednesday, 05 March 2014 11:33
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Arlex,

Thank you for the response. Yes the problem occurs when using the zinc theme, but there is no problem with simplistic.

I have opened a support ticket and provided login details there. Nick Faris is currently working on this issue.

Hopefully, there is a simple solution.
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Wednesday, 05 March 2014 11:51
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Hello Chris Collins,

You're welcome
Okay, so wait for my colleague help you investigate on your issues from your ticket.
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Wednesday, 05 March 2014 11:59
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