By Alexandre Ndobe on Wednesday, 27 January 2016
Posted in Technical Issues
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It was working before. but lately, when you post a youtube video link and press "insert video link", nothing happens.
Hi Alexandre Ndobe,

Sorry for the inconvenience caused, I am trying to access your Joomla backend http://mountolives.org/administrator and it go to your site, as well to your ftp, I cant access it.
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Wednesday, 27 January 2016 12:09
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I have updated my website details.
regards.
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Wednesday, 27 January 2016 18:09
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Hi Alexandre,

I have inspected your site and we're unable to find the root issue. Can you please provide us with your FTP access for further debugging this issue?

Please advise.
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Wednesday, 27 January 2016 19:44
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you may use the (updated) ftp details in my site details
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Wednesday, 27 January 2016 20:53
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Hey Alexandre,

It looks like mbstring is not compiled with php on your hosting's environment. Please consult your hosting provider to compile php with mbstring support.

This was the error that is being reported when trying to crawl Youtube:


Fatal error: Call to undefined function mb_detect_encoding()
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Wednesday, 27 January 2016 23:47
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