By Frank J. Kelly on Friday, 31 July 2015
Posted in Technical Issues
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Hi,

I'm having a problem with youtube video not pulling in description, title or thumbnail when posted to the easysocial timeline. What I do get is the video's url, which when clicked takes you to the proper video at youtube ...

I had briefly thought it might be related to an issue with youtube blocking ips (as per Andrew Gous thread in the forums), but after changing my EC2 elastic ip, I find that I still have the problem in easysocial AND as well in easyblog.

The easyblog situation is interesting in this regard, if I try to use a video block in the standard blog posting editor (using the built in composer) I do not get anything embedded ... BUT ... if I use the quick post method for video, I get the correct behavior and the video is embedded properly?!

So, hopefully you can help me determine what might be the problem in this instance.

System Details:

Ubuntu 14,04 running in an Amazon EC2 instance
MySQL 5.5.44
PHP Version 5.5.9
Apache/2.4.7 (Ubuntu)
Joomla! Version Joomla! 3.4.3 Stable
EasySocial 1.3.29
EasyBlog 5.0.17

Thanks
Frank J Kelly
Hello Mark,

Thanks for the quick response! Let me share my "adventure" though;

Before I gave up and called in Amazon support, I decided I might as well try finding a set of Amazon ips in my region that might not be blocked. Well after going through at least 30 elastic ips, I FINALLY found one that is allowing me to post video to the easysocial stream!!!

So as it stands, my easysocial stream is now working, easyblog is now working, as is mijovideo!

So, my advice to anyone running EC2 instances who may run into this problem ... keep allocating elastic ips until you find a block that will work. Also to avoid constantly changing dns for the domain I just used the ip till one worked

Frank J Kelly
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Friday, 31 July 2015 05:18
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Hey Frank,

Just tested your site and it is actually hitting the same issues as Andrew on the other thread. I believe Youtube is restricting connectivity from that specific region. This is the output that is being thrown by Youtube when our scripts try to scrape information from the Youtube page, http://screencast.com/t/Hw6xqoA1lgt
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Friday, 31 July 2015 01:08
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Hey Frank,

Thanks for the heads up on this! By the way, was the region the same? You only changed ip address?
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Friday, 31 July 2015 11:58
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Hi Mark,

Yes, I just kept allocating ips in the same region until I got one that "worked". It took a while, but it's pretty easy to allocate ips. The one caveat is to make sure you release any ip you aren't using with an EC2 instance because Amazon charges for elastic ips not associated with an instance.

Frank
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Friday, 31 July 2015 12:04
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Ah, I see. Thanks for the heads up on this but I think you guys should still submit a support ticket with Amazon as most of their ips are being blacklisted some how?
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Friday, 31 July 2015 12:12
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