By Caroline on Friday, 27 April 2018
Posted in Technical Issues
Replies 7
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Views 576
Votes 0
In the Video section, I plugged in the link to a YouTube video but it does not show the video itself. When I plugged it in the Events section, it does show and plays without any problem.

What is different how come I cannot do it in Videos?
Hi there,

Seems like i cannot access your site using given access credentials Please advice.
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Friday, 27 April 2018 11:01
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Hi Abdul,

Can you please try again. Thank you.
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Tuesday, 01 May 2018 03:59
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Hi there,

I am sorry for the delay of this reply as it is public holiday here on Malaysia. By the way, seems like i dont have full access to your backend current as you can see here http://take.ms/HxBgD. Please advice.
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Tuesday, 01 May 2018 09:02
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Sorry about that. I thought Administrator permission works. I've made you Super User.
Try again please.
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Tuesday, 01 May 2018 23:11
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Hi there,

Seems like there are issues on our end where some of the videos cannot be crawled. I have updated them for you and it should works as it should now.

Please give it a try and see how it goes.
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Wednesday, 02 May 2018 16:41
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Thank you Abdul. It works now!
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Wednesday, 02 May 2018 23:24
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You are most welcome Caroline, glad that your issue is resolved now.
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Wednesday, 02 May 2018 23:37
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