By Raymon Kabbes on Wednesday, 31 May 2017
Posted in Post Sales
Likes 0
Views 753
Votes 0
I just renewed my subscription for easydiscuss (email confirmation: Your EasyDiscuss Professional Edition Renewal Delivery Information)

But in the download area it shows EasySocial Starter as active...

What went wrong?
Hello Raymon,

I'm really sorry for the inconvenience caused. I have already fixed up your account and you should see the new and updated expiration date being reflected correctly on your dashboard now. Would you kindly check and verify it here: https://stackideas.com/dashboard please?
·
Wednesday, 31 May 2017 11:57
·
0 Likes
·
0 Votes
·
0 Comments
·
Yes, seems to have solved it, Thanks!
·
Wednesday, 31 May 2017 13:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
·
Wednesday, 31 May 2017 13:08
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post