Your account is not associated with the license...
By André Eidskrem on Wednesday, 02 November 2016
Posted in Installation Issues
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I'm trying to install EasySocial 2.0.2 stable using the launcher, and I'm getting this error
"Your account is not associated with the license for the product that you were trying to install or you do not own any licenses. If you feel that this is an error, please get in touch with us"
This is happening both when I try to do a fresh install, and when I'm trying an install on a page that already has RC2 installed.
I'm not at any point asked for my API key...
After trying many times I got one step further, but then I got this error:
Downloading Installation Files...Failed
The MD5 hash of the downloaded file does not match. Please contact our support team to look into this.


I've now installed EasySocial by uploading the "com_easysocial_component_pro_2.0.2_joomla.zip" to the packages-folder.
I tried with the file "com_easysocial_full_pro_2.0.2_joomla.zip" first, but this also failed.
André Eidskrem
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Wednesday, 02 November 2016 12:55
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Hi André Eidskrem,

I am sorry for the delay of this reply.

Regarding your issue, there is the license checking issue from our end thus you are facing the invalid MD5 issue. We've fixed this issue from our server and can you please try again now?

I tried to upgrade for you but it seems like the user account that you provided do not have the admin access.

Hope this help and have a nice day!
Sam
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Wednesday, 02 November 2016 13:01
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