By Awat-Johannes Abraha on Tuesday, 10 January 2017
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Hi there,

i installed the latest version 4.1.1 but i get this message " You are using an old version, please update to 4.1.1" on top of my dashboard. I don't use ssl and i changed already the constants.php. And yes i insert my api in settings-->system. But it doesn't fix it.
Hello,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? You may store your site access at http://stackideas.com/dashboard/site so you don't have to provide these information all the time
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Tuesday, 10 January 2017 21:27
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it's done under site details. How can I reduce the space between my menu and the easydiscuss nav_menu?
I am using Wiris plugin for tiny_mce editor for writing math stuff but if I use the tinymce editor my post shows crazy symbols after posting . It works in easyblog but not in discuss.
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Thursday, 12 January 2017 11:30
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Hi there,

Your version shown correctly as you can see here http://screencast.com/t/kEwCHkz3w5un

How can I reduce the space between my menu and the easydiscuss nav_menu?
I am using Wiris plugin for tiny_mce editor for writing math stuff but if I use the tinymce editor my post shows crazy symbols after posting . It works in easyblog but not in discuss.

Can you provide us with those link and those content of your post for us to replicate those in our local. Please advice.
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Thursday, 12 January 2017 12:59
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Ok, I saw this error to update in a local environment ip instead of domain. Can I change it so see it's fine also in a local environment ?

Is it possible to have easydiscuss as forum and in another menu as a support page parallel with different looks?
Example Menu-->Home-->Forum -->Support

Here is the posting you asked for.
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Thursday, 12 January 2017 13:11
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Hi there,

I saw this error to update in a local environment ip instead of domain. Can I change it so see it's fine also in a local environment ?

Actually, this is because we have made some modifications on our product do checking for your domain and as well your api license key whether it is same with what you have registered on our site. And this issue is nothing to be worried if you faced this on your staging or your localhost.

Is it possible to have easydiscuss as forum and in another menu as a support page parallel with different looks?
Example Menu-->Home-->Forum -->Support

Unfortunately, you cant achieved that currently.

Here is the posting you asked for.

Can i have the copy of your content? and the same with your easyblog content for us to replicate this on our local.

Please advice.
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Thursday, 12 January 2017 15:03
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1.) Where do i change the space from my menu and easydiscuss? the space is too big.

2.) Can you install easyblog and use the editor tinymce and write something with math in it and compare the output. Just
use the math editor symbol = which is a square symbol in tinymce. You will see different results. After that erase
easyblog from my joomla, thanks.

For example write IN, IQ etc and save it than compare it in blog and discuss.

Thanks for your help
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Thursday, 12 January 2017 18:24
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Hi there,

1.) Where do i change the space from my menu and easydiscuss? the space is too big.

I have made css template your site on path below. Please give it a check and see how it goes. Or maybe you can edit the space you desired
.../templates/yootheme/css/custom.css

2.) Can you install easyblog and use the editor tinymce and write something with math in it and compare the output. Just
use the math editor symbol = which is a square symbol in tinymce. You will see different results. After that erase
easyblog from my joomla, thanks.

We are still investigating this issues on our site. We will keep up updated regarding this issues.

Thanks for your understanding
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Thursday, 12 January 2017 19:07
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Hi Abdul,

I installed easyblog like you wished and made a post to show you the issue. Bye the way I can't delete the blog description in the admin setting in easyblog. It always show this:"This is some blog description about this site". Same bug with easyblog title. I know you don't have to answer this point because I only have easydiscuss support. Hope to hear soon from you.
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Friday, 13 January 2017 15:46
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I installed easyblog like you wished and made a post to show you the issue. Bye the way I can't delete the blog description in the admin setting in easyblog. It always show this:"This is some blog description about this site". Same bug with easyblog title. I know you don't have to answer this point because I only have easydiscuss support. Hope to hear soon from you.

Since that is sample question, I already help you disabled it from backend setting, you can refer on my attached screenshot where that setting located at.

2.) Can you install easyblog and use the editor tinymce and write something with math in it and compare the output. Just
use the math editor symbol = which is a square symbol in tinymce. You will see different results. After that erase
easyblog from my joomla, thanks.

For example write IN, IQ etc and save it than compare it in blog and discuss.

Regarding with this question, Is it possible guide us how to setup this? Because I would like to try setup this in my locally and troubleshoot this issue, but I still can't able to make it show that Waris into Tiny-mce editor.

Do you have any instruction can show us how to setup this?
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Saturday, 14 January 2017 15:46
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Hi Arlex,

many thanks for your help. go to wires.com and download the plugin for joomla. then extract it and copy the tiny_mce_wiris to media/editors/tinymce/plugins. After that you have to activate the plugin bye going to the (not in media!) plugins/editors/tinymce/tinymce.php adding the 3 wiris to the toolbar advanced and plugin like in picture 2.

You can find also a description on wiris.com.
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Saturday, 14 January 2017 16:11
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Thanks, it seems like my locally using older version of Tiny-mce editor, so I copied over this file plugins/editors/tinymce/tinymce.php from your site into my local file.

It seems like we have fixed something in previously so before the system store the content in database, it will remove those html entity code to avoid something happen.

I will log this issue into our issue tracker and see whether we can do something about it.

By the way, I've applied some temporary fix into this file -> JoomlaFolder/administrator/components/com_easydiscuss/includes/post/post.php , can you try again is it can able to show these Math Unicode Entities now?
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Saturday, 14 January 2017 17:36
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You are the best it works! How did you do this? What do I have to know in case to fix it my self?
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Saturday, 14 January 2017 17:47
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Hello Awat,

We have already logged this issue in our internal issue tracker and the fix that Arlex provide will be included in future releases.
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Saturday, 14 January 2017 23:30
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Ok,

i wish you all a wonderful weekend and once again, you all do really good work!! You earned a next loyal customer!

Make Love & Peace, Awat
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Sunday, 15 January 2017 02:08
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Yes, we will include the fix in next release version, it probably on next week.

By the way, thanks for your compliment

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Sunday, 15 January 2017 10:25
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