You are trying to view or edit a restricted photo.
By Michael Perdue on Wednesday, 14 March 2018
Posted in General Issues
Likes 0
Views 435
Votes 0
Registered users are having trouble viewing photos on the site.
The photos show in the activity stream for them (or at least some of the photos), but when they click on the photo they get "You are trying to view or edit a restricted photo."
This appears to be a privacy settings or access level issue. As an admin I can access the photos just fine, but as a registered user I can not. The privacy setting for the photos are set to "Registered Users".

Steps to recreate the issue.
Log in as an admin account and go to an admins profile, you can access everything as expected.

Log in as a normal user and go to an admins profile, you can no longer access their photos or albums.
Nevermind, I mostly figured out the issue. I have multiple profile types setup in EasySocial, one for registered users and one for Admins. If I take the user in question out of the Admin profile type everything works just fine, so the issue has to be my settings, I am just not 100% sure what setting I have messed up.
Michael Perdue
·
Wednesday, 14 March 2018 01:55
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Michael,

I could not replicate the issue when I logged in as a regular user and try to view photos.

Perhaps you can assign back a user into the Admin profile type and provide me a link to one of the photos so I can check and see if it's a setting issue or something else.
Raymond
·
Wednesday, 14 March 2018 12:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you for checking, but it was an issue with the privacy settings. If I duplicate the default profile type and rename it, everything works fine. Some times things get a little confusing when dealing with multiple layers of ACL and privacy. It's almost like we need a book to cover every single setting. If I had the time I would write it, but currently I don't have the time.
Michael Perdue
·
Wednesday, 14 March 2018 13:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Alright Michael. Glad to know that your issue is resolved.

If you need us to investigate this again in the future, feel free to start a new thread.

Regards.
Raymond
·
Wednesday, 14 March 2018 13:27
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post