By ED srl on Friday, 27 May 2016
Posted in Technical Issues
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For several months, and many users report there this anomaly or that they can not:
Read, Delete, Mark as read, View messages as gives him an error which I attach in screenshots
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here. I just tried to login to your site and these actions on the conversations seems to be working fine.

Are you testing this with a different user? I am testing this with the user account that you have provided and did not hit any issues.
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Saturday, 28 May 2016 15:03
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Hello Mark, try to login to the site with the credentials that I provided to you in private user and you'll see that you can not delete messages that are turned on are always lit as ever?
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Sunday, 29 May 2016 02:31
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like you provided your backend user credentials is not working. Can you help?

By the way, is it possible provide us with your PHPMYADMIN access so we can better have a look of these conversation is it store correct value?
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Sunday, 29 May 2016 10:02
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Sorry i missed up I also unable to connect with your FTP server.
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Sunday, 29 May 2016 10:02
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I wrote all parameters by Ticket
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Tuesday, 31 May 2016 01:35
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Thanks for getting back to us, we will continuously investigate on this issue will respond on your new thread.

http://stackideas.com/forums/cristinasex-access-for-check-problem-can-t-delete-some-conversation
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Tuesday, 31 May 2016 13:49
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