Wrong Subscription Expiry Date Token in email templates
By Armando Urquidez on Thursday, 11 June 2020
Posted in General Issues
Replies 3
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Hello,

The existing email template "subscription_active.php" use this token "[[SUBSCRIPTION_EXPIRATION_DATE]]" but this token does not get the current or most recent expiration date after a customer paid for a new or renewed subscription, this token alway get the old expiration date and not the new one generated after paid.

Help Please

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Armando
Hey,

Are you trying to renew existing expired subscription or this issue is coming with new purchase.
Please tell me the steps to replicate the issue.
karanveer singh manohar
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Thursday, 11 June 2020 15:31
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Occurs on both, I noticed this on new purchased but also happens on renew existing unexpired/active subs.
Armando Urquidez
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Thursday, 11 June 2020 15:38
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Please provide us with your site backend details, so we will check this issue.
karanveer singh manohar
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Thursday, 11 June 2020 18:05
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