Hello Ho,

Can you please provide us with the FTP access to the site please?

Because of some reason,i can not provide FTP access

You can send me the test file to upload

Hello Ho,

Can you send us the XML file that you are trying to import?

I have sent XML file to support@stackideas.com

Hello Ho,

Thanks for the file. I've received it and tested in my local. The reason you hit this issue is because the data is bigger than 'max_allowed_packet' in your MySQL configuration file. You might want to increase it and try again. I've increased in for my local and the migration works. However, here comes another issue where your XML file is too big and it will take time to migrate it. The posts are migrated even it is slow: http://screencast.com/t/9b0jjVUBD

Not work
I try another small XML file.
It's like every time there is a problem in the first article input

Hello Ho,

Have you increase the the max_allowed_packet for you mySQL? By the way, I've tried to access your backend but failed. Can you also provide your FTP access? Please advise.

1.Yes

2. Ok

It,s work!
Thx!

Hello Ho,

Great! Glad it works.