Hello Greg,

It looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.

Support don't want help me, is anyone in community may help me,

thanks in advance

Site access data have been updated

Thanks for your help

Hello Greg,

Can you also provide us with the FTP access as we need to troubleshoot the files on the site to determine the issue.

done

Hello Greg,

The login / password to your site does not seem to be working. Can you edit the post and provide the correct password for the site?

Hi,

Could you pleasy try now,
Thanks again

After testing this for hours, it looks like the problem is there are some php errors generated by the server and I suspect that the reason is because someone has actually turned on error reporting on your Joomla site. Those errors are breaking the XMLRPC service.

I have disabled the error reporting at the back end, and it works fine now. Can you give this a try again?

Hi Mark

I still have the same error as you can see in attachment

Hm, what does the message say in English? I tried to publish a post and it works fine.

that say in english

An error append when intend to connect

Error network connection -Error when intend to connect to blog address:

https://www.website.com/index.php?option=com_easyblog&view=xmlrpc&tmpl=component

The underlying connection have been close. 

Unexpected error occured while sending

Hello Greg,

Hm, strange, I just tried this with WLW and I do not hit any errors. Are you getting these errors when you are publishing or when you are logging in?

when I intend to publish an post with WLW

here are 3 prints screen of my WLW config, if this can help you

In "remote posting web address of your blog" I intend with

https://www.nomadsroad.com/index.php?option=com_easyblog&controller=xmlrpc

https://www.nomadsroad.com/index.php?option=com_easyblog&view=xmlrpc&tmpl=component

but nothing work

Hello Greg,

Based on your screen shot, it looks like you are trying to setup WLW and not publishing a post. When publishing a post, you need to hit the button publish to publish the post.

By the way, can you choose Metaweblog API and see if the problem still persists?

I have send you my WLW setting just in case it's not good
But I have the same error when I intend to publish as you can see, the same one than I translate for you

Okay, I think there is something else going on here. It could be related to your SSL certificate as it is somehow not being recognized by Windows Live Writer.

When I am using a proxy as a middleware (to detect what went wrong with the publishing), I had to use a custom SSL verification and that works fine, https://take.ms/7k13b. The moment I turn off that proxy and it falls back to Windows Live Writer, it fails to connect.

You can view my video here, https://take.ms/r0On5

Could you allow access to the site with http:// so that I can run more tests?

Hi turn off SSL in joomla only, is it enought for you?

For info
I turn SSL on before this issue (as you can see on Facebook like in post blog, the one with "0" were sent before SSL
But there is some with like, these one have been sent after turn on SSL
Issue start when I update Joomla few days ago

thanks again for your help

Yep, I have just tested this using Windows Live Writer on http and it does work perfectly fine. I think the problem is Windows Live Writer is not recognizing the SSL certificate that you are using for the site somehow.

Can you try it again with just http?

By the way, if you need https, then I would suggest that you use this http://openlivewriter.org/ instead.

It looks like Windows Live Writer is no longer supported by Microsoft any longer.

I am testing with http only, but as I told you I use WLW with SSL before to send 2 post and it was workinbg fine, then I upade joomla latest version then it start to bug.

ok http work well

I have download and install OpenliveWriter, intend to setup using same config than WLW but I get stuck at the beggining as you can see on printscreen

Apparently they have change JPATH_ROOT on new joomla version , ins't coming from there ?

Ok I find the way how to configure OLW and it work fine with https, so I will move to it to publish my post

Thanks for all the time you take to find the problem with WLW publishing

Thanks for getting back to me Greg. I think the problem is because it was only a coincident that you updated Joomla. From the looks of it, WLW is not recognizing your site's SSL certificate which causes it to throw errors.

So why I've benn able to send 2 post with SSL?
Anyway, now I am able to send it by using OLW, so everything alright !
Thanks for your help

So why I've benn able to send 2 post with SSL?
Anyway, now I am able to send it by using OLW, so everything alright !
Thanks for your help

Perhaps the certificate somehow was updated because if my memory serves me correctly, certificates generated from Lets encrypt gets renewed every 3 months.

Anyway, yeah, you should stick with OLW since WLW is no longer supported by Microsoft and users will not be able to install it on Windows 10 anymore too. I managed to install it by hacking windows :\

thansk for all your help
it work great now as you can see on my blog, more post are coming

You are most welcome Greg and I am glad that your issue is resolved now. Anyway, as mentioned in my ticket, this is certainly not an issue with EasyBlog and I hope you understand that we are not forcing you to renew. We need to spend time to troubleshoot issues and your subscription is helping to keep this operation sustainable