By Tim on Thursday, 06 March 2014
Posted in General Issues
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On easysocial users view there are buttons to sort by recent registrations or alphabetical. Why is the alphabetical button icon a "fire?" My users don't understand what it is unless they accidentally put their mouse over it.
Hi Tim,

I am sorry for the delay of this reply. Ah, its actually a mistake made by us where the correct icon was mis-placed between 'sort by recent registered' and 'sort by alphabetical'. The correct one should be

sort by recent registered - using 'fire' icon,
sort by alphabetical - using 'bar' icon.

We've fixed this internally and the fix will be added into next release of EasySocial

Hope this help and have a nice day
Sam
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Monday, 24 March 2014 13:24
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Hi,

This is corrected in the upcoming 1.2.
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Thursday, 06 March 2014 10:37
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Sorry Jason, we're on 1.2.2 and the alphabetical is still a "fire."
Tim
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Friday, 21 March 2014 23:47
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Clean the browser cache and check to see if it clears the issue up. Sometimes things hang around in the cache.
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Saturday, 22 March 2014 00:56
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Hi Randall. I had cleared the cache several times recently due to issues with the update to 1.2. However, did it once more for good measure! Perhaps we are talking about different things, so I'm attaching an image!
Tim
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Saturday, 22 March 2014 03:27
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Hi Sam, I appreciate the response!

Unfortunately, I think even with the change you indicate, this will still be a problem for my English-speaking clients.

'fire' does not (in my opinion) closely associate with the concept of "recent registration," being intrepreted more as "hot" or "popular"
'bar' might be interpreted as "data", "statistics", "graph" or something similar, and does not seem to indicate "alphabetical ordered"

I think perhaps you are the victim of a trend in interface design that thinks we need to throw icons everywhere (perhaps to aid in reducing the need to "translate" for other languages?). Unfortunately, this is more like the old "mystery meat" navigation principle. I think these buttons would be far more effective if they were just text that spelled out what happens when you click. "sort: recently registered | alphabetical"

I only bring this up because it has been asked several times by my users.

Thanks!
Tim
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Tuesday, 25 March 2014 05:42
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Hi Tim,

Thanks for the heads up. I will discuss with the team again and see if we can use a more appropriate icons for the user sorting filter or not
Thank again and have a nice day
Sam
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Tuesday, 25 March 2014 13:57
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