Why do I still see 'Requires updating'?
By Geoff ashton on Thursday, 05 January 2017
Posted in Installation Issues
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Hi.
I've recently updated to the latest Easyblog version (just last week) but on my joomla CMS I'm still seeing 'requires updating' on the easyblog dashboard. Why is this?

I'm also unable to renew my facebook token. Nothing happens when I click 'renew token'.

Any help appreciated. I've included login details to my CMS.

Many thanks.

Geoff
Hello Geoff,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? You may store your site access at http://stackideas.com/dashboard/site so you don't have to provide these information all the time

Also, please include your Facebook login credentials so that we can help you troubleshoot the renewals of your Facebook token.
Mark
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Thursday, 05 January 2017 22:27
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Login details supplied as requested.
Many thanks.
Geoff
Geoff ashton
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Thursday, 05 January 2017 22:42
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Hello Geoff,

It doesn't seem to work for me here http://take.ms/dvy90
Mark
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Thursday, 05 January 2017 22:58
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Apologies! I've updated it again and tried login - works fine now. Same login details.
Geoff
Geoff ashton
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Thursday, 05 January 2017 23:04
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Hello Geoff,

Thanks for updating us on this. I am able to login now. Can I perform a re-install of EasyBlog on your site? Your data will remain intact but if you have modified the core files of EasyBlog, those files could get overwritten.
Mark
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Thursday, 05 January 2017 23:16
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Hi Mark.

My web guy has installed it so I've no idea whether he's modified anything - I wouldn't have thought so. Providing it won't lose data and will still show up well on the site, go ahead and re-install.

Thanks.

Geoff
Geoff ashton
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Thursday, 05 January 2017 23:43
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Thanks Geoff, I have updated the site for you and it is working correctly now as it no longer requests you to update your site. As for your Facebook issue, could you please provide me with the answer for this question? http://take.ms/0hzGp
Mark
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Friday, 06 January 2017 00:21
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Brilliant!

The answer is: Nutgrove Hall Drive

Geoff
Geoff ashton
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Friday, 06 January 2017 00:30
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I already help you renew that Facebook token from your backend, what you need to do is click on 'Revoke access' button then after it refreshed the page, then click `sign in via Facebook`, it will automatically renew the token.

By the way, that renew token button will not function anything, we will remove this in the future.
Arlex Wong
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Friday, 06 January 2017 10:41
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Thanks Arles - looks like you've done everything that needed doing as it's now saying that facebook token is fine and only due for renewal in a year's time.
Thanks again for all your help.
Geoff
Geoff ashton
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Friday, 06 January 2017 18:56
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Friday, 06 January 2017 18:58
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