By Gustavo on Wednesday, 30 October 2019
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I got this (see attached files) when I entered to the template style settings. Is this something an error from yours?
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One more: why was there no "domain" when I tried to select the Metaman license at the moment i was writing this? Is this normal?
Hi Gustavo,


I did this before I post my issue (see my attached screenshot below). Can you fix it?


I am really sorry for the inconvenience. I have checked form our site and I found that you did insert the domain for Metaman.

However, there might be some conflict to cause it does not shows on your dashboard.

Can you please insert the domain into your Metaman license from your dashboard again ?
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Thursday, 31 October 2019 11:00
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I got this (see attached files) when I entered to the template style settings. Is this something an error from yours?

That was known issue, for now you have to manually update this metaman location from your database under this table `#__update_sites`, from info.stackideas.com to stackideas.com

You can check my attached screenshot below.

One more: why was there no "domain" when I tried to select the Metaman license at the moment i was writing this? Is this normal?

From what I checked, it seems like you haven't insert any support domain for your Metaman license yet, try add your support domain from https://stackideas.com/dashboard and see how it goes.
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Wednesday, 30 October 2019 19:33
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That was known issue, for now you have to manually update this metaman location from your database under this table `#__update_sites`, from info.stackideas.com to stackideas.com

Thank you!

From what I checked, it seems like you haven't insert any support domain for your Metaman license yet, try add your support domain from https://stackideas.com/dashboard and see how it goes.

I did thist before I post my issue (see my attached screenshot below). Can you fix it?
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Thursday, 31 October 2019 04:12
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Now all works fine.

Thank you!
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Thursday, 31 October 2019 18:09
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Thursday, 31 October 2019 18:29
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