White Blank screen
By Sky Host on Saturday, 02 May 2015
Posted in General Issues
Replies 9
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All of a sudden when I access my profile or any link relatd to ES its showing blank screen. All the other sections of my website is working perfectly fine.

P.S; I haven't done any changes to the site recently. It was working perfectly a few hours ago.

UPDATE: If I register as a new user and login I'm able to access everything except the posts from the previous users. I see them but not their posts. If I log in with any of my existing usernames, it just shows me white blank screen
It has gone now and the site is back to normal.. Miracle??
Sky Host
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Saturday, 02 May 2015 16:37
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Glad to hear your issue has been resolved. Do let us know if you have any more inquires?
Ethan Quek
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Sunday, 03 May 2015 03:50
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It's happening again.. Rest of the site is working fine.. Can you please check??
Sky Host
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Tuesday, 05 May 2015 15:33
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UPDATE: I just found that only the Dashboard is showing white screen. If I click on profiles its working
Sky Host
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Tuesday, 05 May 2015 15:42
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Hi Sky Host,

I can't reproduce the white screen issue. Can you share a screenshot or some guide towards how you able to approach on this issue?
Thanks in advance
Ethan Quek
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Tuesday, 05 May 2015 15:45
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Thank you Ethan for the prompt reply. It comes and goes. Try logging in from the Home page by clkicing on the login button on top right coner (popup will apppear) and it goes to a blank screen. If I refresh the page I see that I'm logged in.

Just fyi: Server Error reporting is turned on and is set to Development mode in Joomla Global Configuration so if it is some php error, it should show
Sky Host
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Tuesday, 05 May 2015 15:51
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I followed your guide to reproduce your issue but I can't get the white screen
http://screencast.com/t/Z7kuslQ904
http://screencast.com/t/RMSt27da
http://screencast.com/t/VyZqm7F1y
Even as mentioned for the Error Reporting(System Default/Development) neither one gave the white screen.
May I ask Is there something missing ?
Ethan Quek
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Tuesday, 05 May 2015 19:48
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thank you for your help Ethan.. I can't reproduce it either but happens sometimes
Sky Host
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Tuesday, 05 May 2015 20:53
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You're Welcome Sky Host, can you let us know if there's anything that required our help?
Ethan Quek
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Tuesday, 05 May 2015 21:07
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