White blank page comes after clicking on user-profile from frontend
By Kabeer Khan on Monday, 17 August 2015
Posted in Technical Issues
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Hi
I am getting a completely white blank page when I click to see any user's ES profile from front-end.

I tried error reporting with 'Maximum' and 'Development' settings but no errors are thrown. Only blank white page.

Please help on this one asap.

Thanks.
Hello Kabeer,

I've checked your site and seems like the issue is came from this user app: My Products . I've temporary disabled this app and your profile page loaded just fine. You might want to consult with the app developer about this issue.
Nik Faris
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Tuesday, 18 August 2015 12:09
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Hello Kabeer,

Can you provide us your backend and FTP access so we can have a better look on your issue here?
Nik Faris
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Monday, 17 August 2015 16:05
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Hello Nick
Please see the requested info on the secure area. Also for FTP please use the "Profiles" component installed on the backend.

Cheers!
Kabeer Khan
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Tuesday, 18 August 2015 11:29
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Hello Nick
Thank you for letting me know. The "My Products" apps belongs to a component which I had uninstalled in the past. I have now uninstalled this apps too.

I can confirm that I can see the user profiles from front-end now.

Thanks v much for your help on this one. Much appreciated.

Regards
Kabeer
Kabeer Khan
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Tuesday, 18 August 2015 12:18
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Hello Kabeer,

You're welcome.
Nik Faris
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Tuesday, 18 August 2015 12:41
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