Hi Dan,

Thank you for your inquiry. I believe you have already sent us two tickets to our Priority support requesting assistance pertaining to the same issue. I've merged both of your tickets and have replied to it, along with solving your issue for you. Please refrain from sending us multiple tickets/threads requesting for the same issue as this would slow down our support's response and it can and will only lead to confusions.

I'll mark this thread as solved and close it. Let's continue in your ticket, shall we?