Where is the API key?
By Cruiz on Sunday, 22 April 2018
Posted in Installation Issues
Replies 3
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Hi,

I have today purchased the Komento extension. The extension requested an api key during the installation but i can't find it anywhere in the dashboard. Also the "Retrieving your API key" link refers to an incorrect page.
Hi Cruiz,

I'm really sorry for the inconvenience caused. Would you mind clearing your browser's cache and try downloading then installing the full package installer once more and see how it goes please?
Sylvie
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Sunday, 22 April 2018 22:44
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Clearing Browser Cache und re-download doesn't help. Full package installation works but if i try to download a language pack the error is the same:
"Invalid API Key provided. Please contact our support if you need further assistance."

My domain in the backend starts with "https://". Maybe that's a problem?
Cruiz
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Sunday, 22 April 2018 22:50
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Hi Cruiz,

Thanks for reaching out to us. Would you mind providing us your site credentials at https://stackideas.com/dashboard/site and our support guys will help you with the installation?
Sylvie
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Monday, 23 April 2018 11:05
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