By Randall McCallum on Wednesday, 27 November 2013
Posted in Technical Issues
Replies 5
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I am trying to resolve why StackIdeas seems to send my site administrator email a notice each time I create a blog post. I have checked in the EasyBlog backend and there must be a setting I can change???? I have checked all the settings and it mist have to do with StackIdeas support being a user and there must be a setting that is sending out blogs to all site members. When it goes to support[at]stackideas.com an email gets sent back. But I can't seem to find the setting. Perhaps I will have to change the user email for now?

This is the settings I would think is sending blog entries out to users, but the setting for it is turned off.

Notify admin on new entries Yes
Notify all members on new entries No <---- this setting?
Notify blogger subscribers on new entries Yes
Notify category subscribers on new entries Yes
Notify site's subscribers on new entries Yes
Notify team's subscribers on new entries Yes

Puzzling?


[#18507]: New blog post - Blog image test ...
StackIdeas
To adminteam@chamberanswers.com
Today at 5:27 PM
Chamber Answers,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: 18507
Subject: New blog post - Blog image test ...
Department: EasyBlog
Type: Task
Status: Open
Priority: Medium

You can check the status of or reply to this ticket online at: https://crm.stackideas.com/index.php?/Tickets/Ticket/View/18507

Kind regards,

StackIdeas

Support Center: https://crm.stackideas.com/index.php?
Hello Randall,

Sorry for the late reply. From your email i see that emails are being sent to support[at]stackideas.com upon email creation. This email links to our helpdesk which will automatically send back an email to the sender. You can actualy stop this by removing support[at]stackideas.com email from your superadmin user. Hope this helps.

Thanks!
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Wednesday, 27 November 2013 10:49
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I thought that was the issue. Thanks for your assistance Adelene

So somewhere I have All superadmins getting sent emails??
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Wednesday, 27 November 2013 10:57
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Hello Randall,

Sorry for the late reply. Yes you do base on your setting here

Notify admin on new entries Yes <----- This settings is sending emails to super users.
Notify all members on new entries No
Notify blogger subscribers on new entries Yes
Notify category subscribers on new entries Yes
Notify site's subscribers on new entries Yes
Notify team's subscribers on new entries Yes

Hope this helps.

Thanks!
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Wednesday, 27 November 2013 11:19
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Thanks again Adelene,

You are the best support going. Appreciate your assistance.
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Wednesday, 27 November 2013 11:56
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Hello Randall,

Thanks! Glad that your issue is solved. We appreciate this

Cheers!
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Wednesday, 27 November 2013 12:15
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