By John Wang on Wednesday, 31 January 2018
Posted in Technical Issues
Replies 8
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Hi:
What video/audio format does easysocial support? I can upload recorded video directly , but I can't upload recorded audio directly .
As long as you have ffmpeg installed, any video / audio that you upload can be processed by ffmpeg and allows it to be play-able on the web. Are you uploading mp3 or mp4?
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Wednesday, 31 January 2018 22:24
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Hi:
I use iphone now. When I upload a video using camera, it’s ok to upload it . But, how can I upload a audio using the recorder?
When I try to upload a iphone recorded audio, but failed, the format m4a is not supported
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Thursday, 01 February 2018 00:09
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Hey John,

What errors are you getting?
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Thursday, 01 February 2018 00:28
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please upload a valid audio file
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Thursday, 01 February 2018 00:32
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I am really sorry for the delay of this reply as it is actually a public day off for us here. Hm, I am not sure if m4a is supported but could you upload the audio file here so that I can run some tests?
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Thursday, 01 February 2018 13:55
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this audio can not be uploaded
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Friday, 02 February 2018 19:41
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Can you zip the file and upload it here?
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Friday, 02 February 2018 20:34
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