By Leo Nobles III on Thursday, 13 September 2018
Posted in General
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Hello

After I did update on PayPlans Pro to v3.7.0 the website is no longer responsive on mobile devices.
I've tested on my mobile device, it seems it did display correctly, perhaps you can try clear your mobile browser cache and see how it goes.
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Thursday, 13 September 2018 10:41
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Hello to duplicate error you must go to https://thebullyplanet.com/stud-profiles on mobile then click the left position tab.
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Thursday, 13 September 2018 13:06
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It seems like that was known issue, I've applied some fix into this file JoomlaFolder/plugins/system/officehelix3/officehelix3.php , it should work fine now.
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Thursday, 13 September 2018 13:28
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Hello can you apply another fix when you go to website on mobile you’ll see error again.

https://www.thebullyplanet.com
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Monday, 24 September 2018 12:41
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Can i have your Cloudflare login access? Because i suspect some where cache this so it doesn't inject is-mobile class if user haven't login on the site.
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Monday, 24 September 2018 14:13
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Hello, no problem..

I’ve added my cloudflare login details into my site details in the other details area.

Thanks
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Monday, 24 September 2018 21:46
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Hey Leo,

I've purge all the cache from your site backend and cloudflare server, it seems work fine now.

Can you give it a check again? But before you check on your mobile, you have to purge your mobile browser cache, because you have enable 'browser caching' setting from this system - page cache plugin.
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Tuesday, 25 September 2018 11:20
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Thanks,

Its working now, would you recommend I turn off browser caching on cloudflare?
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Tuesday, 25 September 2018 15:42
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You're most welcome, actually i am not really familiar with Cloudflare configuration, perhaps you can try turn it off and see how it goes.

If you ask me for the opinion, I would suggest you that consider to disable your site backend cache system to use mod_pagespeed from your server, it's actually an apache / nginx module that can be used to compress and minify a page on the web server's layer without compromising performance of php, so it will improve your site performance faster as well.

Then enabled Gzip compression from backend, it will reduces the file size of all scripts and css files being rendered on the page.

You can read more about mod_pagespeed from https://developers.google.com/speed/pagespeed/module/

And the Cloudflare server still remain enabled it.
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Tuesday, 25 September 2018 16:56
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