Hello Melanie,

I am really sorry for the delay of this reply as it is a weekend for us here. I tried to login to the administration area with the admin login credentials but unfortunately it isn't working for me here. Can you please advise?

Hello

Thank you for the quick reply.
I have corrected the information.

greetings

Hi there,

I've helped you fix this issue. What I've done is to resave the template configuration and everything is working great now. Please give it a try and let us know how it goes.

By the way, this is a known issue when upgrading HelixUltimate to the latest version. In the latest HelixUltimate version, they have reordered the template preset structure; needing you to resave the template preset so that the compiler can compile the template correctly. Read more on the HelixUltimate changelog here: https://github.com/JoomShaper/helix-ultimate/releases

Hope this helps.
Thanks.

It works perfectly.
Thank you very much.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.