Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've tried login as tester user account on your site and replicate this issue, but it seems work fine when i do the same step what you described in earlier, you can check my video here : http://screen.stackideas.com/Screencast_10-29_14-05-2017.mp4

Is it only this user account (Moller) having this issue? If yes, is it possible provide us this user account login access so we can better have a check?

Hello Arlex,

Seems the issue is occurring for each user, at least those tested. I've provided a video demonstrating the steps for the user you just tested.

Please review and see if you can duplicate.

Thanks,
Joshua

see attached file: https://www.screencast.com/t/wXpFMTMsp

Hello Joshua,

Hm, this is odd. I have just tried this with the admin account that you have provided and wasn't able to reproduce this issue. Please take a look at my screen shot here, http://take.ms/yBJUV

Hi Mark,

The issue doesn't occur when uploading a cover. I happens on the next edit process, with an existing cover, where the user just adjusts the same cover a little and then clicks the update. Try that and let me know if the issue is replicated.

Thanks,
Joshua

Hm, yeah you are right! I managed to replicate this issue internally as well. I have also added this into our issue tracker and this will be fixed on the next release, 2.0.18.

Here's a quick fix which you can apply on the site. Download the attached file and upload it into /media/com_easysocial/apps/fields/user/cover/

Hello,

I've uploaded the provided file and retested with good results. Thanks!

Have a great day,
Joshua

Excellent and thanks for getting back to us on this!