Hello Jeromy,

Happy New Year! Is it possible for you to provide us with the access to the site so that we can troubleshoot this?

Post is updated with access to site. Thank you!

Hello Jeromy,

Hm, I noticed that you have already installed the web app template. How did you replicate this issue on your mobile device?

This was done on my MacBook using safari and Chrome.

Hello Jeromy,

Ah okay it looks like this is only happening on Safari and Chrome. I recall now that this is already fixed on the latest Wanderers package. Are you using the latest version?

If you are already on the latest version, can you please provide me with the FTP access please?

Thank you. Template version is: 2.0.11
Will I receive an update notification in Joomla when there is a template update available? I'm also wondering if I purchase one of the apps for easysocial, how I will be notified of updates too. I will edit the first post to include ftp login info.

I'm not sure if this is connected to the template issue or not, but I am also unable to manage my alerts. Screenshot attached. Thanks

Hello,

Can you provide frontend access so that we can check for the manage alerts issues on your site?

I updated the initial post with the login information. I'm curious, is the info deleted when updated? Because I put in the info in this ticket earlier. Thanks

Hi, there have a bug on manage alerts page it has been fixed internally and will be included on next release.

Thanks Chang. How will I know the update is released? Any idea on a time frame?

I already manually help you updated from backend > Easysocial > alert page, it should populate correct the state now from your frontpage, can you give it a check?

Thank you, managing alerts is working perfectly now!

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.