Hi Ian,
Can you provide us your ftp access as well so we can investigate this more efficiently? Thanks.
You can edit the first post and include the information in the Site Details section.

I have tried to update the post to include ftp info but the details are changing to my other clients easy log site

Is there another way I can get the infor to you?

Hi Ian,
No worries, your ftp access is no longer needed. I found the root of the issue. It seems in your Public ACL settings, the 'Post Comments' settings is not enabled(http://take.ms/Uj2A7).
I have helped you enable this so the comment form should show now.
Let us know how it goes, thanks.