By Mel on Tuesday, 18 September 2018
Posted in General Issues
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Hi,

I just noticed the left sidebar video under the user's Profile page is broken. The videos are not contained inside the video box and expand outside it and behind the message wall. If you log in and go to your home page you will see what I mean. Is this issue just my site or a problem in the latest update?

Kind regards

Mel
Hi there,

May i know how exactly to replicate this issues? From what i have checked on your end, it seems to works as it should as you can see here http://take.ms/Pabg6.

Please advice.
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Wednesday, 19 September 2018 10:20
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Hi Abdul,

that is very odd. I logged in as you and your profile page doesn't even include video. I thought these where universally set.

I have tested 2 accounts and they both display like the one I have attached. I notice too that your profile page has twItter feed wheras the others don't.
Mel
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Wednesday, 19 September 2018 15:29
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Hi there,

It weird also as i am unable to replicate them on my profile. I have checked others profile and it does shown as you referred on your previous reply. It is because of this setting http://take.ms/eFia6 on System - JCH Optimize Pro plugin. I have disabled them and it should shown correctly now.

Please give it a check and see how it goes.
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Wednesday, 19 September 2018 15:58
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Hi Abdul,

thank you! that has sorted it

I will investigate the difference in profile views as it is probably that I have set them different when I created the profiles. Anyway just so pleased the layout works

thanks for your help
Mel
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Wednesday, 19 September 2018 16:05
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Wednesday, 19 September 2018 16:18
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