Videos Not playing.
By Anthony Sinclair on Sunday, 18 October 2015
Posted in General Issues
Replies 6
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Views 560
Votes 0
Hi you all.

My uploaded Videos are not playing, just constant loading. See pic attached.
I already set up all the required fields.

Secondly, the Video upload says: "Maximum file size: 8mb" How can change this and increase it.

Please help,

Thanks.
Hello Anthony,

Can you provide us your backend and FTP access so we can have a better look on your issue here?
Nik Faris
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Monday, 19 October 2015 12:09
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Hi.

Ok. Info is attached.

Thanks
Anthony Sinclair
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Tuesday, 20 October 2015 01:16
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Hi Nick,

Anything yet?
Anthony Sinclair
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Tuesday, 20 October 2015 07:55
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Hello Anthony,

I've checked your video and it is working just fine: http://screencast.com/t/pO9TiqRhsfz Am I missing anything?
Nik Faris
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Tuesday, 20 October 2015 13:44
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I am not sure.

What browser are you using and what version?

it is not showing for me. even when i try different browser.
Anthony Sinclair
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Wednesday, 21 October 2015 11:53
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Hi Anthony,

I am also able to play the video on your site. I'm using Firefox Version 38.0.1 and Chrome browser Version 46.0.2490.71 m. Not really sure how to reproduce the issue here.
Ezrul Fazwan
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Wednesday, 21 October 2015 17:05
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