By Peter Neumann on Tuesday, 11 July 2017
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Hi there,

Videos in Albums are not displaed at my site: http://prntscr.com/fuda30
Hi Peter,

Thanks for your cooperation, I'm now able to access your site(backend and frontend)
Regarding your issue, seems like you've missing the file:
.../components/com_easysocial/themes/wireframe/videos/default/items.php
I've replace the file back and the videos page now shows the videos : https://www.screencast.com/t/bzLxo3xlcNl
I'm not really sure if you've rename the items file where as I access the folder seems like there is items file was renamed to backup-items.php
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Wednesday, 12 July 2017 16:37
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Hi Peter,

Sorry, I'm not quite get what you mean "Videos in Albums are not displaed" do you mean the video thumbnail is not shows in video page? Can you elaborate more on this
And seems like I cannot login your backend and front end: https://www.screencast.com/t/VidI4llDm
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Wednesday, 12 July 2017 11:05
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Hi Muhammad,

I understand following Screenshots should simplify my problem.
http://prntscr.com/fun9un

Although I upload constantly Videos they are not shown in the Video Album Section.

I will check Login
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Wednesday, 12 July 2017 15:29
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Hi Muhammad,

yes, you are absolutely ride. If I get advised by easysocial customer support to change a file, I always make a copy e.g. backup-items.php. In this case, we changed a view icons. Please make shure file is not overridden by next update.


Yes, now Videos are shown correctly Thank you very much
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Wednesday, 12 July 2017 17:35
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I see You are most welcome Peter and it is okay as you've awareness of any of possible thing could be happened isn't it(precaution is important if you make any changes/customization in core file)
If there file that can be override in templates folder it is much better if you make customization code, so any update will not effects those file.
For understand better on template override: https://stackideas.com/docs/easysocial/administrators/templating/template-overrides

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
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Wednesday, 12 July 2017 17:48
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