Video Upload Problem
By Matthias Fletzberger on Thursday, 21 December 2017
Posted in Technical Issues
Replies 5
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We have a problem with the upload of a Video:

Wehn we are testing with several files, there seem to be no problems .... all upload limits set to 256 MB
When a customer uploads a certain video, (Size 151 MB) ist does not work.

The Video is encoded with H-264 MPG4 AVC (part10) (avc1), 1920 x 1080, 29.97 Frames
attached I send you the download link to the video

When I convert locally to a Video to a smaller Size (55 MB) with 720p the upload works just fine
Hi Matthias,

It is possible to provide us with your FTP access to the site?
You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
Muhammad Fadhli
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Thursday, 21 December 2017 17:56
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There is no ftp access ... if you need to access to files in the joomla-directory you can use the Component "ProFiles" in the Backend
Matthias Fletzberger
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Thursday, 21 December 2017 18:14
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Hi there,

It is quite difficult to troubleshoot using component "ProFiles" as if I'm make some mistake it might effect your site where it cannot accessible, unless I'm able to replicate this issue locally and just re-apply the fix code. However, this issue probably caused by one of your plugin where I'm hitting the error:
<b>Notice</b>: Undefined variable: invoices in <b>/var/www/html/administrator/components/com_contentstats/models/notification.php</b> on line <b>187</b><br />

It is safe for me to temporary disable the System - Content Statistics plugin and see how it goes?
Muhammad Fadhli
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Thursday, 21 December 2017 19:44
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I have entered the ftp-long in the additional (private) information
yes, you can temporarily deactivate the Content Statistics Plugin
Matthias Fletzberger
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Thursday, 21 December 2017 19:55
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Thanks Matthias for your cooperation, I've tried to upload the video using direct Joomla code without go throughout the EasySocial request library, and it seems like it still doesn't get the file data correctly.
And I realize that your post_max_size is insufficient http://take.ms/V1JArx It is possible to increase it to the higher value, perhaps same as your upload_max_filesize size and see how it goes?
Muhammad Fadhli
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Friday, 22 December 2017 18:11
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