By Giovanni Mio Medicina on Thursday, 13 April 2017
Posted in Technical Issues
Replies 5
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HELLO,
I HAVE A PROBLEM WITH VIDEO UPLOAD,
It REMAINS SO, AS IN PHOTO.
Hi there,

May i ask for your FTP access credentials for further check on this issues? Please advice.
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Thursday, 13 April 2017 10:33
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I have sent you ...
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Thursday, 13 April 2017 15:02
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Hi there,

After long hour checking on your site, it seems that you have disabled "Passthru" option on your site and that why those videos are not upload/encode to site as you can see here https://screencast.com/t/zlDPo5cuMv. You have to consult with your web hosting service provider to enabled this first as this is needed for you to enabled this as stated on our documentations here https://stackideas.com/docs/easysocial/administrators/welcome/minimum-requirements

Please give i a try first and see how it goes
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Thursday, 13 April 2017 18:42
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THANK YOU, I WILL TRY TO ASK ..
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Thursday, 13 April 2017 21:23
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No problem Giovanni, keep us updated on this.
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Friday, 14 April 2017 01:08
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