By saovry on Thursday, 01 June 2017
Posted in General
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I got this error, when I go to video in administrator at back end...

Here is the link
https://mysite.com/administrator/index.php?option=com_easysocial&view=videos

I got this error

Fatal error: require_once(): Failed opening required '/home/facemix1/public_html/administrator/components/com_easysocial/includes/video/adapters/.php' (include_path='.:/usr/local/php70/pear') in /home/facemix1/public_html/administrator/components/com_easysocial/includes/video/video.php on line 1682
May i know do you remember how you upload the video on the site?

Because it seems like this error shown up is because one of the empty data stored in this table #__social_videos so causing this.

Can you try open your database > go to this table #__social_videos > delete those empty data , you can refer on my attached screenshot below.
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Thursday, 01 June 2017 15:20
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My site used to error and I was backup it. Maybe I forgot about the videos so why I get error my site now...
could you help me to fix it?
thank
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Thursday, 01 June 2017 17:46
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Can you add your following site details at http://stackideas.com/dashboard/site so we can better have a check?

- Joomla backend access
- FTP access
- database access
- Which page having those error
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Thursday, 01 June 2017 17:48
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I completed it already.
The error is at my Joomla backend..
thank
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Thursday, 01 June 2017 18:09
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Can you check again is it work fine now?
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Thursday, 01 June 2017 18:45
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It still error if i go to EasySocial ---->Video
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Friday, 02 June 2017 09:12
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Can you check again is it load correct now?

You can check my video here as well : http://take.ms/mi2DY

By the way, can you share with me what you did from your site like did you upload anything on your site?
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Friday, 02 June 2017 13:11
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Hi,

I have the same error immediately after installation of easysocial. I did not upload anything since its a fresh site. In my opinion it is a bug. I have wampp on windows 2010. Video is very important for my project and I can't move forward and buy easysocial package until the video bug is fixed. Please check my output:

Warning: require_once(D:\localhost\administrator\components\com_easysocial\includes\video/adapters/.php): failed to open stream: No such file or directory in D:\localhost\administrator\components\com_easysocial\includes\video\video.php on line 1682

Fatal error: require_once(): Failed opening required 'D:\localhost\administrator\components\com_easysocial\includes\video/adapters/.php' (include_path='D:\xampp\php\PEAR') in D:\localhost\administrator\components\com_easysocial\includes\video\video.php on line 1682

regards,
Alex
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Saturday, 10 June 2017 20:28
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Just another warning on my site:

Notice: Undefined property: stdClass::$html in D:\localhost\administrator\components\com_easysocial\includes\video\video.php on line 1637

My PHP version is 5.6.25
Joomla version is 3.7.2
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Saturday, 10 June 2017 20:30
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We already found out the issue, can you try following my instruction and see how it goes?

Download my attached file and replace into this following file.
JoomlaFolder/media/com_easysocial/apps/user/videos/videos.php

Then run following SQL query from your database.

// remember replace #__ to your current table prefix
delete FROM `#__social_videos` where `type` = '' and `user_id` = 0;
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Saturday, 10 June 2017 23:00
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Hi Arlex,

thanks for the help, it worked perfectly fine!
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Monday, 12 June 2017 00:28
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 12 June 2017 01:23
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