By Troy Tolley on Monday, 23 June 2014
Posted in Technical Issues
Replies 11
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When I navigate my site using my ipad or iphone, many of the menu functions are are not working. For example, to edit a post, delete a post, etc. A blank box pops up or nothing at at all.
Hello Troy,

Which particular functions are you referring to here?
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Monday, 23 June 2014 23:02
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Like that one...
It was generated from clicking on the arrow-down menu on the right. This happens across the site for those menus, in particular. Either no action on clicking, or a pop up like that with nothing in it.
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Monday, 23 June 2014 23:57
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Hello Troy,

I'll pass this on to our designer. I guess this is probably due to some styling glitches.
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Tuesday, 24 June 2014 00:45
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Hello Troy,

I had visited your sites with iPhone, the popbox is no problem here http://screencast.com/t/cm1BROF0 . Perhaps try to clear your browser's cache and try again.
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Tuesday, 24 June 2014 10:58
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Thanks, Chang. I will let you know if it happens again. I can't replicate it now, so you are probably right that it was a cache thing. Thanks!
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Tuesday, 24 June 2014 11:58
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Chang, I discovered this is unique to Safari on iPad. It worked fine when I switched to Chrome on iPad. Can you test Safari on iPad to see if you get the same results? Try it on a comment. To delete, edit, or report a comment, nothing happens.
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Tuesday, 24 June 2014 22:10
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Hi Troy, this is weird the popup works fine here. Can you try activate private mode in Safari and check again? http://screencast.com/t/eybY890N

Tested with iPad+Safari
http://screencast.com/t/ioxYzxc4aM
http://screencast.com/t/dxyDxibajr
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Wednesday, 25 June 2014 10:37
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Nope. Still no go.
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Thursday, 26 June 2014 00:54
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Hi Troy, have you tried clear the Safari's caches? At 'Settings' > Safari > Advanced > Web site data > Remove all website data. And I have tested your sites with iOS6 iPad+Safari the popup is no problem too.

iOS6+iPad+Safari
http://screencast.com/t/WvBWw85K
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Thursday, 26 June 2014 11:51
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Chang, yes. Still no go. It seems to be specific to comments. Other pop up drop down menus work. Clicking on the drop down brings up the menu, but then report, edit, or delete does nothing. So you can get the menu to work for the comment in the image attachment?
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Thursday, 26 June 2014 20:42
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Hello Troy,

Can you provide ftp access so that I can apply the fixed for you.
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Friday, 27 June 2014 12:53
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