By Bailey Williams on Saturday, 01 October 2016
Posted in Technical Issues
Replies 12
Likes 0
Views 251
Votes 0
I have not been able to get the Vimeo block to insert into a test post. They seem to disappear after I add them. Not sure what I'm doing wrong. I have read all your documentation and searched posts. Can you please explain how to use blocks.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I still can't access your Joomla backend page after added my current IP address into your server white list.

By the way, I've tried to drag the vimeo block into composer, but i noticed it hitting 403 forbidden error, you can check my attached screenshot below.

Is there a way temporary turn off this "Sucuri WebSite Firewall - CloudProxy - Access Denied" security so that we can see that block is it work fine?
·
Saturday, 01 October 2016 21:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Wow. Working on weekends. Thanks for being on it!

I think I gave you the link to another site. Sorry. It looks like your IP is 175.144.21.48. If it is, please go ahead and login. If not, here is a new link to click:

https://waf.sucuri.net/api?k=ae4cde14c053d1280027850d16187daa&s=c1b70c9e09aaf797adbf01122b12fac2&a=whitelist

If after a few minutes this does not work, please send my your ip. Thanks for your understanding.
·
Sunday, 02 October 2016 04:49
·
0 Likes
·
0 Votes
·
0 Comments
·
Also, in your image above you are creating a blog post. Since you could not access the backend, how did you do that? It is not my intention to allow people to post to the blog from the front end. How do I shut that off?

Thanks.
·
Sunday, 02 October 2016 04:59
·
0 Likes
·
0 Votes
·
0 Comments
·
Yeah, because some time need to check which customer need urgent help on weekend.

Also, in your image above you are creating a blog post. Since you could not access the backend, how did you do that? It is not my intention to allow people to post to the blog from the front end. How do I shut that off?

Thanks.

Actually I edit your existing blog post instead of start a new post.

I think I gave you the link to another site. Sorry. It looks like your IP is 175.144.21.48. If it is, please go ahead and login. If not, here is a new link to click:

https://waf.sucuri.net/api?k=ae4cde14c053d1280027850d16187daa&s=c1b70c9e09aaf797adbf01122b12fac2&a=whitelist

If after a few minutes this does not work, please send my your ip. Thanks for your understanding.

After you provide us this link, it seems I can access your backend now and I was unable to replicate this issue, it seems work fine for me, you can take a look of my attached screenshot below, these vimeo video is shown on the page.
·
Monday, 03 October 2016 11:22
·
0 Likes
·
0 Votes
·
0 Comments
·
Below is a google docs video describing the problem.

I think the issues is related to the privacy settings I'm using for this video in my vimeo account. I've set the movie to only play on my website. If I embed a video without using your blocks it works. At the end I'm showing you how the embed code does work on videos that have the same privacy settings when I'm not using blocks. Sorry, My laptop fan gets a little loud at the end of the video.

https://drive.google.com/file/d/0B8m10ui0Ix-DNjVzeVpSVnZINTg/view?usp=sharing

Here is the video I'm trying to embed. This video will only play on my site.

https://vimeo.com/140362008

Here is the embed code is. This video will only play on my site:

<iframe src="https://player.vimeo.com/video/140362008?portrait=0"; width="640" height="360" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
<p>Self-Management for Actors with Bonnie Gillespie from <a href="https://vimeo.com/user21679114">Beverly Hills Playhouse</a> on <a href="https://vimeo.com">Vimeo</a>.</p>
·
Tuesday, 04 October 2016 05:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

It seems that when i click your given link above the video doesn't exist as shown http://prntscr.com/cpjn48. Maybe because of the privacy you have set for you vimeo. And by using embed is fine because it identify you as the user and allowed to view the vimeo itself. Maybe you can set them to public first and see how it goes.
·
Tuesday, 04 October 2016 10:57
·
0 Likes
·
0 Votes
·
0 Comments
·
When using your composer and setting the video to public, the blocks work. That's not what I want. I'm using Vimeo because I can set videos to only play when they are on my website. This works on EasyBlog when I'm not using your composer. I suspect this is a composer bug.

I've embedded this video:

https://vimeo.com/140362008

Three different ways on my website here: http://www.bhplayhouse.com/seminars

1) I embedded the video above using the JCE editor and the old fashioned embed code. The video displays fine.
2) I embedded the video above using your composer and an HTML block. The video will display on the backend, but only the title will display on the front end. No video.
3) I embedded the video above using your composer and a Vimeo block. The video will not display on the front or back end. When I insert the video URL the block vanishes. No video.

I would like the video to display using your composer and blocks. I'd prefer not to use the JCE editor and the old embed code.
·
Wednesday, 05 October 2016 09:25
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Bailey,

I am sorry for the delay of this reply,

It seems like when I directly access this video on browser -> https://vimeo.com/140362008 , I getting this message : Sorry, we couldn’t find that page , you can check my attached screenshot below.

By the way, our crawler script is actually directly go through this https://vimeo.com/140362008 to retrieve the content from the video instead of go through in your website, seems like the vimeo site blocked this video content when our crawler script go retrieve the content from the video. (Check my 3rd screenshot below.)

As long as that video is under private, the crawler couldn't do anything else. unless you use the Easyblog embed code feature like what you did on your first test post on your site.
·
Wednesday, 05 October 2016 17:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Arlex,

Yes, when the settings on Vimeo are set to only play the video on my website (as seen in the screen shot below) and you try to directly access the video directly from Vimeo, you will get the "Sorry, we couldn’t find that page" message. That is by design when using the Vimeo "Where can this video be embedded?" feature. The video is not private, it just can only be played when the link/embed to the video is on the bhplayhouse.com website. Allowing videos to only play on our website is critical to protecting our content, SEO, and traffic. If the content is open, then anyone can embed it eliminating the value of coming to our site directly.

I understand now that EasyBlog's "Vimeo block" is only usable for "public" Vimeo content. For me, this makes your "Composer" unusable. I urge your team to take a look at the Vimeo "Where can this video be embedded?" feature and see if there is some way you can code your Vimeo Block to work with it. Or as a workaround, the HTML block. The HTML block does display videos set with the "Where can this video be embedded?" feature on the backend. They just don't display on the front end for some reason.

Sorry to go on about this, but when you spend thousands of dollars making your content, you want to protect it. In the mean time, I will revert to the JCE editor and your legacy embed feature.

Thanks for your help. I know you guys are juggling a lot. And this fix may not be worth your time.
·
Thursday, 06 October 2016 04:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Bailey,

Thanks for took your time to explained these info to us, I've tried to Google regarding this Vimeo developer embed code guideline, but it seems like there do not have any API to retrieve the video content if you set only can play the video on one of the specific domain.

But I've tried in my locally as well as you reported the vimeo video didn't show on the frontpage listing when you put the embedded code in the HTML block. I think you have enable the truncation from Easyblog backend, can you check my attached screenshot below and disable the truncation option from backend and see is it now can populate the video on the frontpage listing?

If yes, and you also want to truncate your content on frontpage listing, I would like suggest you add the readmore block in the blog content, so it will not show the rest of the content on the blog listing page.

If this work around, I think you do not need to switch your editor to use JCE editor. Hope this will help.
·
Thursday, 06 October 2016 13:34
·
0 Likes
·
0 Votes
·
0 Comments
·
Arlex,

Embedding video using the HTML block and disabling truncation works as workaround to using the Vimeo Block when using the Vimeo "Where can this video be embedded?" feature. The video now displays on the front end. One remaining questions about formatting. Both the HTML and Legacy embed feature size correctly on the desktop. When I'm using your legacy embed feature on mobile, the video sizes properly. When using the HTML embed work around the video maintains too much height on mobile. Any way to fix this? (See photos attached.)

Thanks.
·
Saturday, 08 October 2016 06:50
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you try apply my following CSS block of code into your curren template custom css file and see how it goes?

JoomlaFolder/templates/rt_anacron/css/rt_anacron-custom.css
div#fd.eb.w480 iframe {
max-height: 180px !important;
}


Note : Make sure you have clear your template, Joomla and browser cache before you test.
·
Saturday, 08 October 2016 09:54
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post