Hi there,

It seems that i hit this http://take.ms/6Hop4 when accessing your site currently. May i know that you still debugging something on your site?

Please advice.

Hi,

Just checked with our developer and no debugging or work of any kind took place last night.

Mike

Hi there,

If that so, can you provide us with valid FTP access so that we can further check on this issues as right now, those credentials are not working as you can see here http://take.ms/5hnsO.

Please advice.

Hi,

The credentials we added in extra info are working. We have just checked. We do not have FTP but the details get you into cPanel. Mark used these on our last support request.

Not sure why you have used a 1and1 user as this is not where this site is hosted?

Mike

Hi there,

I can access them now.

By the way, seems like there are some debug codes on your site and i have removed them now. It should not shown now.

Back to you main issues, seems like this "__social_clusters_nodes" need to be "repair". I have manually "Repair" them and it should works as it should now.

Please give it a check and see how it goes.

Awesome, all fixed!

Thank you for your help. Great service as per normal.

Thanks

Mike

Hi there,

You are most welcome and thanks for your nice compliment. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding