Users can't fill text in mobile registration
By Michael on Monday, 09 March 2015
Posted in General Issues
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Hello,

Users are unable to register on the site because they cannot enter text in certain fields in mobile registration. (Password & email).

Theses fields only work on iPhone. Users of blackberry and samsung phones cannot enter details.

Please advise.

Michael
Hi Michael,

I have apply some fix on your site in this file: protostar/css/template.css. Can you please try this again?
/* custom code */

body div#fd .form-group .data{

    z-index:1000;

}


Please advise.
Yasser Ibrahim
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Monday, 09 March 2015 16:29
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Hi Michael,

I am sorry for the delayed reply.
Can you provide us with backend access and FTP access so that we can further assist you on this issue.

Please advise.
Yasser Ibrahim
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Monday, 09 March 2015 13:25
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Find details below
Michael
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Monday, 09 March 2015 15:18
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Hello Mohd,

The problem still exists.

Users still can't register
Michael
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Monday, 09 March 2015 16:40
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This problem seems to be with all phones other than iPhones. Only users with iPhones can access the password and email fields.
Michael
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Monday, 09 March 2015 16:47
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Hi Michael,

I have successfully register to your site using my Samsung S4. Here is my screenshot: http://screencast.com/t/of5NAt3tUaq . I have register both user using my Samsung phone. May I know which device is unable to register and have you clear your site and browser cache?

Please advise.
Yasser Ibrahim
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Monday, 09 March 2015 16:47
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Hello Mohd,

Apologies for the rather late reply. All seems fine now. Thanks for getting this sorted promptly as always.

Cheers!
Michael
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Wednesday, 11 March 2015 08:20
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Hello Michael,

You're welcome.
Nik Faris
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Wednesday, 11 March 2015 10:24
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