By Adam O. on Tuesday, 21 March 2017
Posted in Technical Issues
Replies 8
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Hi there,

in my ES users can't add discussions in groups. I checked I think every permissions - usertype ACL, group category ACL, application ACL, access ACL and user can't see tab on the left "Discussions"

I don't know what is going on, in settings everything looks fine.

Similar situation is related with polls - e.g. as Super Admin I see button in sharebox to add poll, I add a poll but after refresh, poll disappear...

I send you access to my site backend and FTP.

I'll be very grateful for your help!
Best regards!
Adam
Hi Adam,
I have investigated the issue and it seems both your issue are related to 2 bugs. I will log these issues internally so the devs can fix them.

For the 'Discussions' issue, it seems like the 'Enable Discussion' option is not saved for the group during group creation(since the option is hidden during group creation, http://take.ms/nKJDw), thus the system detected that the 'Enable Discussion' setting is not enabled.
The bug here is that if the default value of the field is set to enabled, by right when creating a group, even without the option visible, the system should save this value. For now, you can manually enable that custom field so that it will appear in the group creation screen and group creators can save the option. An alternative is to save the group settings from the backend.

For the polls issue, it seems there is a conflict in the detection between the polls user, group, event app. Because of this, when your group or page polls app is disabled, the user polls app is also treated as disabled. For now, you can enable the page polls app in your backend so that the user poll app is also treated as enabled.
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Tuesday, 21 March 2017 15:31
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Hi Raymond,

thank you for your inwestigation. The same situation is in case of events - e.g. with hidden "Allow add movies". When this trigger is hidden in event creation, system not detect, that by default this setting is enabled.

I've got question - when this issue can be solved? I have planned my event because of start my social in a few days and I very need this bug repaired...

I'll be very grateful for you help with this thread!

Best regards!
Adam
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Wednesday, 22 March 2017 04:01
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Hey Adam,
Thanks for reporting. By "Allow add movies" you mean the "Allow Videos" custom field right(http://take.ms/S0nOH)? I have added this custom field into the report as well.
Unfortunately, we cannot guarantee a fixed time frame for the fix as all our developers are currently focused on EasyBlog 5.1. If you want, we can provide a temporary solution below. In order for this to work, you have to enable these settings for those 4 custom fields(http://take.ms/6OjuA) in the group category. Then create a custom css override using the css codes below to hide them in the frontend.

#es.view-groups.layout-steps .es-content .o-form-horizontal [data-element="discussions"],[data-element="news"],[data-element="videos"],[data-element="photos"] {
display: none !important;
}

#es.view-groups.layout-edit .es-content .o-form-horizontal [data-element="discussions"],[data-element="news"],[data-element="videos"],[data-element="photos"] {
display: none !important;
}
Basically, we are enabling the fields in the frontend but use css to hide it. After you do this, saving/creating a group should save those values properly now.

For the polls issue, unfortunately this issue is a bit tricky to provide any sort of temporary fix. As I mentioned in my previous reply, the best thing you can do regarding this currently is temporary enable page polls so that user polls is also enabled.
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Wednesday, 22 March 2017 19:56
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Hi Raymond,

as I see, when I disable polls in any part of social, e.g. in events, user can't add poll anywhere in whole social.

Have developers fix this issue?
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Monday, 03 April 2017 19:52
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Hello Adam,

This has been reported internally and it is identical to the issue posted by someone else on the forums (That post is marked as private so you can't view it).
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Monday, 03 April 2017 20:34
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Ok, I understand, but when can it will be fixed?

It is important bug...
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Monday, 03 April 2017 20:37
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We do not have an ETA on this yet but we are hoping to get a patch release out this week for all our products.
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Monday, 03 April 2017 22:08
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