By Web Admin on Wednesday, 03 February 2016
Posted in Technical Issues
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Hello team StackIdeas, We have noticed that upon login and going to ES community "portal" the user receives a message at the top that their "Profile is not 100% complete", which is fine since this is what we have setup. However, upon the user (either registered or even a super user) going to update their profile, they are asked for a new password, which they should not be asked for (unless they wish to put a new password in). Any info they have updated is never saved, and even if they put a new password in..the data they have updated is not changed. The system continuous to loop asking for a password even after a new password has been entered. Once it does take a new password an error appear at the top, still the data input by the user was not accepted. I thought perhaps ES had, or recently included, a setting to require users to update password but could not find such a setting in ES backend. Please advise as to how we can assist in fixing this. Thank you for your time and attention !!!
Here is a photo to point to where we are receiving the error.
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Wednesday, 03 February 2016 06:02
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Hey there,

This is actually not an issue with EasySocial and neither can we fix this We have to use a "password" input which allows the browser to "mask" the password from being viewed. However, this posed another problem because your web browser is auto populating these password field.

There is nothing we can do to actually fix this browser behavior
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Wednesday, 03 February 2016 18:09
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