Hi,

The emails are indeed created.

I'd presume that you already have the cron job set up? Because manually executing the cron link (index.php?option=com_easysocial&cron=true) on your site, will render cloudflare to time out.

After some investigation, it seems like the cron is taking a long time to actually push/upload files to Amazon from your server, and this causes cloudflare to time out, and subsequently causes the cron to fail, and hence emails are not getting sent out.

You will have to consult with cloudflare to see if the time out can be extended, or to by pass the cron link from cloudflare.

I paused Cloudflare and accessed the cron manually, and it timed my entire site out and knocked it offline. Something is not right here...

Hi,

The cron is actually stuck on the part where it tries to push files from your server to amazon. It seems like your server is taking a long time to connect to amazon, and that's causing the time out, and subsequently causes the cron to not be able to move on to send out emails.

Is there any way to kill it? My whole site is down. I have a ticket in with my host, not sure what the problem is. It was working fine for at least a few days, now nothing.

Hi,

If you are referring to killing the process, you will have to consult with your hosting provider regarding this.

However, you can configure the settings to not use remote storage and see how it goes at backend -> EasySocial -> Settings -> Remote Storage.

I'd love to, but I can't get on my site at all. Literally, whole site is down. Hopefully CloudAccess responds soon. Thanks for your help, hopefully its something they can resolve.

Hi,

In that case you will have to consult your hosting provider in regards to this.