By Joshua on Sunday, 05 November 2017
Posted in Technical Issues
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Hello,

User is unable to submit comment to blog. She clicks submit, but nothing happens. Please advise.

Thanks,
Joshua
Hey Joshua,

I am really sorry for the delay of this reply as it is a weekend for us here. It looks like we did not update EasyBlog to ride on the new API in EasySocial 2.1 yet. I have applied some fixes for you on the site, can you give this a try again?
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Sunday, 05 November 2017 12:36
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Hi Mark,

The user is now able to submit comments with emojis but is not able to include a photo.

Also, can user comments be seen in the back-end when using "EasySocial Comments?"
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Monday, 06 November 2017 00:21
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Hey Joshua,

I am really sorry for the delay of this reply as it is a weekend for us here. I have applied a fix on the site and it should work fine now. We'll also be patching this up in EasySocial 2.1.5.

As for the comments, it isn't listed at the back end if you are integrating the comments from EasySocial on EasyBlog. The comments section at the back end of EasyBlog is only when the built in comments are used. Alternatively, you could also integrate EasyBlog with Komento and the comments submitted will appear at the back end of Komento.
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Monday, 06 November 2017 11:15
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Hi Mark,

User can now add pics with comments. Thanks.

I noticed that clicking a comment Like is not reflected until the page is refreshed. Is this how it should work or should it be reflected immediately? I didn't realize anything happened when it was first clicked Like, but did note that it was updated once the page was refreshed--just a little confusing.
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Monday, 06 November 2017 14:21
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Hey Joshua,

Hm, yeah you are right! It looks like there is a bug in the js portion. Will log this into our issue tracker and release 2.1.5 with the fix.
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Monday, 06 November 2017 15:11
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Hi Joshua,

Regarding the issue with the Like not working correctly in your EasyBlog comments, I've added a fix on your site and now the comment Like is working correctly. Please see http://take.ms/L21TJ

The fix is actually done in EasyBlog and the same fix will be added into next release of EasyBlog

Hope this help and have a nice day
Sam
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Monday, 06 November 2017 21:43
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Hello,

Recent testing indicates updates are working as expected.

Thanks,
Joshua
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Monday, 01 January 2018 05:06
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Thanks for updating us on this Joshua, glad that everything is working fine for you now
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Monday, 01 January 2018 13:11
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