User's can't subscribe to our blog
By Nitya Mallikarjun on Monday, 10 February 2014
Posted in Technical Issues
Replies 7
Likes 0
Views 815
Votes 0
Hi!

Users are unable to subscribe to our blog on http://www.viflearn.com/index.php/ourblog. Backend settings are set to allow anyone to subscribe. Users see the following error:

Insufficient Permissions! There was an error
You do not have the permission to subscribe to this blog.

We have a corporate site using easyblog as well, and users are able to subscribe on it despite both having similar settings - http://www.vifprogram.com/vif-blog

Any idea why? Could this be related to our version of easyblog (3.9.14974). Also, do we need to set a special cron job for blog email notifications to subscribers/admins?

Nitya
Hello,

There's another option in the ACL of EasyBlog where you can allow or disallow guests from subscribing I have set this for you under the back end of EasyBlog > ACL > Guest > Blog Subscriptions. It works fine now
Mark
·
Monday, 10 February 2014 23:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks Mark!

I just tested and it works now. I also got a confirmation email on my inbox.

As I mentioned, users were able to subscribe on our *other* site, but are not receiving these emails. Is this related to cron jobs on that server? Let me know if I should create another discussion specifically for our other corporate website using easyblog - vifprogram.com

Nitya
Nitya Mallikarjun
·
Tuesday, 11 February 2014 00:08
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

Yep, you should create a cronjob for your site. You can learn more about creating them here, http://stackideas.com/docs/easyblog/how-tos/setting-up-cronjobs-in-cpanel
Mark
·
Tuesday, 11 February 2014 03:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks Mark,

The subscriptions seem to be set up for most users, but I've noticed now registered users are unable to subscribe to the blog once they are logged into the site. Once logged out, they can subscribe.

We want everyone to be able to subscribe to the blog, whether they are registered users of our site or not. Can you suggest what settings we should look into to fix this? Thanks!

Nitya
Nitya Mallikarjun
·
Saturday, 22 February 2014 04:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Nitya,

Proceed to the ACL section at the back end of EasyBlog and for the public group, enable the option 'Enable Subscription' . If you are on Joomla 3.2, go to the Users area, click on the Options button and save the settings because there's a bug in Joomla 3.2 where the public group is not initialized correctly.
Mark
·
Saturday, 22 February 2014 13:34
·
0 Likes
·
0 Votes
·
0 Comments
·
All of my "Enable Subscriptions" are enabled in the ACL section on the back end, but people still cannot subscribe. I'm starting to get complaints from people wanting to subscribe via email. The RSS works, but not the email subscription option. It's enabled in ACL, and under the subscriptions area. I can't find anywhere else to enable it. Can you help me fix this?
Paul
Paul Cameron
·
Friday, 22 August 2014 22:25
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Paul,

Please start a new thread on our forums and provide us with the back end and FTP access to your site.
Mark
·
Friday, 22 August 2014 23:42
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post