User reports being filtered as spam and I believe it may be Akismet
By Sean Carney on Monday, 10 September 2018
Posted in General
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I received a message from one of our new users that is not able to make comments in EasySocial. I am thinking this is caused by Akismet because I had an issue like this before. But, I am not sure. Have you heard of this happening to anybody recently?

Here is the message I received by email from jan_ryan@fastmail.fm:

Hello Sean,

I have had problems when I try to post comments/replies on my timeline and photos, I have tried multiple times. I also have logged off, relogged in, and retried again. I still am unsuccessful.

The error message is:

The system has flagged your message as a spam. Please try again.
After posting this I thought to check in case there was a newer version of the Akismet software and there was. So, I just updated the version and will now ask the user to please try again. I will report back to you whether this issue is resolved or not.

Sean
Sean Carney
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Monday, 10 September 2018 07:24
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Alright, keep us update if the issue still persists.
Arlex Wong
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Monday, 10 September 2018 13:17
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The user reported this to me as fixed and was now able to successfully login and not be marked as spam.
Sean Carney
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Friday, 14 September 2018 09:59
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Thanks for getting back to us your issue resolved.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
Arlex Wong
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Friday, 14 September 2018 10:46
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