By freeman parsons on Friday, 19 February 2016
Posted in Technical Issues
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All other modules in easy social seem to load properly.. However my profile pages for all users seem to not have the header details included. the menu is there just not the formatting
Hi there,

i've try to login to you backend admin but hitting this error see snapshort: http://screencast.com/t/GgcBKa2Z

you ftp access also cant upload any file and hitting this error can't open file' permission is denied'

can you give another admin access for you backend and also ftp.
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Friday, 19 February 2016 15:48
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There may have been an issue with my host.. Please try one more time. I used both logins and they seem to be working as intended.
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Friday, 19 February 2016 22:52
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here. I have checked the site and it looks like your template's javascript is clashing with an app on the site. Take a look at the screen shot here, http://screencast.com/t/0mlW1GaW

I would strongly suggest that you get in touch with your template provider to look into this.
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Friday, 19 February 2016 23:44
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It seems to have been the sim gallery plugin I was using. It uses a different jquery setup. that part is fixed by removing plugin.. Now the only issue I have is that when i click on certain menu items in the profile page it returns to the main page.. I am sure it is something left over from adding and removing things.. Can you point me in the right direction?
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Tuesday, 23 February 2016 02:30
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Hi there,

I've try to access to you administrator it just show blank page, please advice.
see snapshort: http://screencast.com/t/sEUzU04Rnx
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Tuesday, 23 February 2016 10:20
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