By Niccolo Angeli on Monday, 03 September 2018
Posted in Technical Issues
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Hello,
in the users profile discussions form the left menu are not loading (see https://www.screencast.com/t/UFkST4J7CF)
I see this error in console
Failed to load resource: the server responded with a status of 404 ()

thank you
Hi Niccolo,

Seems like you're using older version of Easydiscuss, would you mind to update it to the latest version and see if the issue is still persist?

p/s: as you undergo update it will effect your core file, you're suggested to backup your customization if any

Thanks for your cooperation and understanding.
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Tuesday, 04 September 2018 10:33
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Hi,
I updated, but the issue persists.
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Tuesday, 04 September 2018 15:40
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Sorry, wait .... I have to resintall the test site as I made a mess with other plugins. I'll update thsi post when it's ready and you can debug the easydiscuss issue.

Thank you
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Tuesday, 04 September 2018 16:10
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Ok, the test site is good to go again.
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Tuesday, 04 September 2018 16:23
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Hi Niccolo,

Thanks for your cooperation, strange I cannot replicate this issue locally. May I know do you have setup cloudflare recently? as it doesn't shows the exact error http://take.ms/N3g0T
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Wednesday, 05 September 2018 12:03
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strange I cannot replicate this issue locally.

maybe is some conflict with other extensions on my site, but you can see the error on my test site right?

Yes, I do have cloudfare, howevere I have a pagerule to bypass cloudfare cache for accademiainfinita.it/test*
so I don't think cloudfare is playing any role on the test site

the issue is visible both on the live site (cloudfare enabled) and on the test iste (cloudfare disabled)

thank you
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Wednesday, 05 September 2018 16:41
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I see, thanks for the information. I will further checking this, because previously I was suspect cloudflare cache.
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Thursday, 06 September 2018 11:00
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Hi Niccolo,

After further checking on this, somehow your server did not get the file if the namespace got dot(.)
I've replace the file(I've attached it below as well):
.../media/com_easydiscuss/scripts/site/easydiscuss-4.1.3.js
Can you give it another try?

I've also logged this issue into our issue tracker so that our developer will take an action for this.
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Thursday, 06 September 2018 19:25
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Hello,
sorry I still see the issue (see http://nimb.ws/SbnfLc)

I am currebtly visiting the test site ad administrator and viewing my own profile
https://accademiainfinita.it/test/forum/profile/902-nican

I see my discussion listed but If click on any other link form the left menu (favourites, answers...) they don't load
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Thursday, 06 September 2018 21:04
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Hi there,

Weird, I've tested seems working fine on our end http://take.ms/3Nx80 I also ask my colleague to try it, seems it working fine for them as well.
May I know what browser that you used? Can you try clear your browser cache just in case.
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Friday, 07 September 2018 11:10
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Now it's working, it was due to the browser cache for sure.
Thank you a loto for your support
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Friday, 07 September 2018 15:41
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No problem Niccolo

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding and have a nice day ahead
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Friday, 07 September 2018 15:56
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