By Jay on Monday, 24 February 2020
Posted in Native Mobile App
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If they don't use it for about 20-30 min the app ask them to login again.
User reporting is using Xiomi Redmi note 8 plus
Hi Bulbul,

Base on my observation, the app stays logged in my device even when I don't use it for like half of the day.

The only way that I find to have the app unexpectedly log out is:

  • by clearing the cache and data of the app
  • reinstalling the app


Perhaps the user phone have some sort of cache clearing software on their phone or the phone itself have some aggressive cache clearing feature.
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Monday, 24 February 2020 10:55
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