Hey RRobert,

I have checked your site and it looks like you have progressive caching enabled and this is probably one of the reasons why it is rendering contents from a different user account. Since this is a test site, could you try turning off the progressive caching and see if that is still problematic?

Hi Mark,
I've following your advise, but i' ve the same issue as you can see in the attachment.

We are checking this issue, will update you soon.

Hello RRobert,

I have tried to debug this issue , once the user register then on another user these details are attached automatically Which is not possible,
I have tried to generate this at my localend but not able to generate this. Can you please allow me to take site backup to debug this issue.

Hi Manisha, sure you can download it, i've added the database in the root folder. Thanks

I have downloaded your site backup , will setup it today and check the issue.
Will update you soon.

Hi Manisha, i update this post because i've found the following alert in an another test site (which is a clone of the above website). I experiencing this alert only in this site not in my localhost, i do'nt know what it mean so i report it hoping that it could help to solve my issue.

thanks,

Hello RRobert,

Can you please share me the url where you are facing this error.
So i'll be able to check it.

OK :
Go to : http://soc.artistecast.com
then select the menu subscribe

Can you please provide me the access of this site , i need to check the configuration.

Hi Manisha, don't care about my previous post, i mind that this problem is from a corrupted file due to a problem when i uploaded the site. I'll try to upload it again and if i still experiencing this message, i'll update you.
Thanks

Hello Rrboert,

Ok, keep me updated about this issue.
Let me know also user details is fixed after changing the corrupted file.

also tell me which file is corrupted.

Hi Manisha,
TI have some news to you :

1. when i talk about file corruption i mean that i've lost connexion while uploading the website. So i solved that simply by uploading again all my website from my localhost. Now, it work well. Nonetheless, i've some difficulties to upload some file (see attachment), but i think that the folder was locked due to the fact that i was connected to the site when i uploaded.

2. About the issue from User detail app: i solved that by disabling some third party plugin (sh404sef ) related to SEO/SEF

So now it seems working well and i hope that it'll be like this for a while!
Thanks

Hello Rrbort,

For 1 point, please check your site folder permission.

Thanks for updating about this issue.
It sounds good that your issue are resolved