Hi there,

It seems that it is working fine on my end also as you can see here http://take.ms/uf5gh. Maybe you can provide us with her details for us further check on this issues. You can included them on your thread's optional information.

Please advice.

The user who is having the problem is jenherron. I don't have her password. But, she has the same permissions as user test with a password of jherron, Both accounts have Publisher permissions. She is running Windows and has tried to work using both Chrome and Internet Explorer. She is pasting text in from a Word doc, but also pasted to a text file and then pasted in. But, failure on all counts. What else can I tell you???

Hi there,

It might be because of her contents that might caused this issues on her end. Can you ask her to provide them so that we can have further check on this issues.

Please advice.

Here's her word doc. I could paste & save last paragraph, but could not paste & save entire text. Pictures???

Hi there,

Right now, i am also using mac on my end actually. I have asked my colleague to try and replicate this on your site. It seems that we can replicate them on both Easyblog and Joomla articles.

Regarding this, this issues is caused by your web hosting as some of the contents copied from Microsoft words is forbidden to your site and that why you will hit 404 error. There are settings where your server can blocks some of the contents on mod_security functions.

Maybe you can consult with your web hosting service provider regarding this and maybe attached him those contents and see how it goes.

Please advice.

Wow! Thank you for putting so much work in what didn't amount to an EasyBlog issue. I will contact the host and see if they can determine what's going on, You all do great support. Thanks.

Hi there,

Keep us updated then

Just thought I'd pass along this response from the host for this web site... You were right on. Thank you. Art

It appears that ModSecurity was preventing the request that was generated when you tried to create your post and due to that your IP was blocked in the firewall.
I unblocked the IP and whitelisted the rule that was triggered and you should now be able to access your website.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.