Hey Alexis,

Hm, it shouldn't be rendering anything if you are not logged in. Can I know what errors are you getting and what steps did you took to reproduce this issue?

I am not seeing an error messages, but on the Gantry5 page, the particles are not loading and on the custom content template, the CSS/formatting is off.

The site is live and I cannot tinker with during business hours. Below are the steps to replicate and I made screencasts showing them:

GANTRY5 Custom menu item: https://cl.ly/2G2B1g031b07
- On frontend, make sure not logged in and go to custom Gantry5 page: https://www.bpeace.org/
- Enable MetaMan in Plugin Manager
- Reload page and particles no longer render

Custom article template https://cl.ly/0u2o2d3y0O01
- On frontend, make sure not logged in, and go to custom article category view (occurs in custom article view as well). https://www.bpeace.org/skillanthropist-volunteer-opportunities.html
- Enable MetaMan in Plugin Manager
- Reload page and most formatting/styling is lost

I understand it is hard to figure out without logging in. I will try to make a clone of site later today.

Hey Alexis,

Thanks for getting back to us on this. If you could provide us with a test site so that we could try replicating the issue, that would be great as it's much easier for us to track the problems.

I am only wondering why would MetaMan be loaded if you are not logged in because from the codes, it only allows Super Users access unless you configure them in the plugin to allow anyone access to MetaMan.

I haven't had time to clone yet. Had same problem with another site I manage. I will try to clone later today.

Hey Alexis,

Let us know when you are able to clone it as it would be much easier for us to troubleshoot directly on the site.

Clone complete. Added login details to previous reply.

Thanks for updating me on this Alexis, I tried to login with the login credentials but it isn't working for me This is what I am seeing here, http://take.ms/Dqj2H

Site details updated. Sorry put wrong username. The cloned server is pretty slow, so I apologize for that.

It seems like that some conflict with your current template jQuery section.

I've applied some temporary fix in these following file into your site, it should work fine now, can you give it a check?

/public_html/plugins/system/metaman/assets/scripts/script.js
/public_html/plugins/system/metaman/metaman.php

Awesome, thank you very much for the fixes

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.