By John Wooten on Sunday, 11 December 2016
Posted in Technical Issues
Replies 11
Likes 0
Views 288
Votes 0
Getting the following error displaying all over (pages, modules with menu items, menu items, etc) from the newly installed ES URL Shortener plugin: "Notice: Undefined index: option in /srv/users/serverpilot/apps/oppensourced/public/plugins/system/easysocialurl/easysocialurl.php on line 72"

This is line(s) 72 (-75) from .php

$component = preg_replace('/[^A-Z0-9_\.-]/i', '', $query['option']);
$tmp = '';
$itemId = !empty($query['Itemid']) ? $query['Itemid'] : null;



* screencaps attached
Can you download the attached file and upload it into /plugins/system/easysocialurl/ and see how this goes?
·
Monday, 12 December 2016 16:17
·
0 Likes
·
0 Votes
·
0 Comments
·
Congrats! Your Plugin appears to be "self-healing"

after about an hour? this completely resolved itself, on its own.
·
Sunday, 11 December 2016 22:15
·
0 Likes
·
0 Votes
·
0 Comments
·
apologies, spoke too soon... refreshing the page this issues clears itself, but on every new page load initiated it reappears
·
Sunday, 11 December 2016 22:29
·
0 Likes
·
0 Votes
·
0 Comments
·
While I don't know the solution to this, an immediate dirty fix in the mean while would be to go to:
site/administrator/index.php?option=com_config
Server > Error Reporting > set it to none

Again this is a dirty fix, but it's something to hold you over until this gets resolved. Have you tried toggling between appending the id option in the plugin? Might affect the issue.
·
Monday, 12 December 2016 08:10
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi, Josh - yes, toggle on ID (appendage) has no effect/the problem persists (+ getting rid of the ID was raison d'etre in purchasing the plugin). I got a false-positive at first where page-refreshes clear the problem, but then realized it's still bombing away on all menu-item modules, etc)... i'm a nimrod at php (for starters) so my troubleshooting hasn't got much legs

* i will likely complement your review of the plugin itself from the app store though - assuming this issue achieves resolve the plugin otherwise does as it was designed.

** i'm not too keen on having purchased a license for the full suite of Easy products only to have to then further buy plugins just to clean up profile URLs and strip out IDs (which I don't feel should be there in the first place), ability to opt out of them should have been included in the total bundle. just mo, tho - the plugin otherwise does as expected.

thx for the advice, etc.!
·
Monday, 12 December 2016 15:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello John,

I am really sorry for the delay of this reply as it is actually a public day off for us here. It looks like on line 72, it is trying to detect the current option=xxx in the query string but in your site, this seems to be missing.

Are those areas where it contains these errors links to EasySocial or from a 3rd party extension?
·
Monday, 12 December 2016 15:52
·
0 Likes
·
0 Votes
·
0 Comments
·
No worries, Mark -

I'm not entirely sure but it appears to be both? - e.g., ES Homepage (https://www.öppensourced.com/rööt): i think it's the top menu module here that contains items to both JReviews and to ES+EB+ED. All of the modules where I'm seeing this have mixed items (JReviews+Easy) so I'm not sure (it's probably JReviews but I get the notice on basically every page on the site).

1) i can provide backend access, but need to decouple some security to extend it
2) it is a public holiday for you so respectfully i can totally wait on this (i've got tons of other stuff i can be working on)
3) if there is some window on the morrow that is appropriate for your team's schedule i can just have things set for your backend access during that timeframe
·
Monday, 12 December 2016 16:13
·
0 Likes
·
0 Votes
·
0 Comments
·
I can and will (upload the included), Mark if you guys promise to log off this Forum and enjoy your Holiday! At this point we are all getting more than we've paid for with your service and support
·
Monday, 12 December 2016 16:25
·
0 Likes
·
0 Votes
·
0 Comments
·
No problem John, I am just helping out as much as I can so that when they get back to work tomorrow, it will not be too much of a back log
·
Monday, 12 December 2016 16:40
·
0 Likes
·
0 Votes
·
0 Comments
·
the "easysocialurl.php" as provided above (attachment) has fixed the issue; thx Mark!
·
Monday, 12 December 2016 19:50
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for updating John, glad that your issues are all sorted out now
·
Monday, 12 December 2016 20:51
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post