By Abi on Friday, 04 November 2016
Posted in General
Replies 13
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Hello,

I downloaded the APP yesterday and it does not work for me. Please help me to investigate.

I had 7 profile types enabled but only 4 are presented during reistration.

Please feel free to use any of my users in your test. Kindly tell me how you fixed teh issues.
Hi Abi,

I am sorry for the delay of this reply.

I downloaded the APP yesterday and it does not work for me. Please help me to investigate.


Regarding your url shortener, may i know what is not working? I tested on your site and all the links from user profile seem working correct. Can you tell me which page is not working or you can capture a screenshot and show us the issue you encountered.


I had 7 profile types enabled but only 4 are presented during reistration.


Regarding the above, I've added a fix on your test site and now all your published profile types are shown during registration page. Below is the file I've modified.

JOOMLA/components/com_easysocial/views/registration/view.html.php

The same fix for above issue will be addd into next release of EasySocial 2.0.x

Hope this help and have a nice day!
Sam
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Friday, 04 November 2016 16:19
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Hi Sam,

The shortened url should give http://www.sitename.com/username but it does not. It still gives sitename.com/167-username . Just mouseover my users.
Abi
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Friday, 04 November 2016 16:48
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Hi Abi,

This is actually the correct behaviour where, this plugin shortened the profile urls by eliminating the need of the home menu item.

Anyway, we will see if we can include a setting into this plugin so that admin can choose if they want to have the id append in the user profile link or not.

Hope this help and have a nice day!
Sam
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Friday, 04 November 2016 20:23
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Hi Sam,

Surely this cannot be the correct behaviour:

(1) It was the behaviour BEFORE i paid for the plugin.
(2) It is not the behaviour shown in your APP directory,. I just checked and the app is not in your app directory. Have you withdrawn it? It was there a few hours ago!
.
(3) In one of my cloned websites the correct behaviour is shown if you mouseover the user Tommy and Richard. I cloned the website

youdiplomat.com/2diplomat/en/cty/tommy
Abi
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Friday, 04 November 2016 21:02
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(1) It was the behaviour BEFORE i paid for the plugin.

If your home page menu item is EasySocial, it would be site.com/profile/ID-permalink. With this plugin, you get site.com/ID-permalink


(2) It is not the behaviour shown in your APP directory,. I just checked and the app is not in your app directory. Have you withdrawn it? It was there a few hours ago!

It is still there under the "Featured" section at the top as we have updated the app store layout


(3) In one of my cloned websites the correct behaviour is shown if you mouseover the user Tommy and Richard. I cloned the website

If you read my responses in the blog post, the ID is needed to prevent the database firing multiple queries to determine the correct username. We will try to add this as an option in the next update of this plugin to allow "id"-less permalinks for people who fancy it over performance.
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Saturday, 05 November 2016 00:58
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Hi Mark. What I paid for is clearly not provided by the app, so the right thing is to give me a refund. If in the future I would be interested in an APP that degrades performance is a decision for the future.
Abi
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Friday, 11 November 2016 05:19
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Hi Abi,

Regarding the url shortener plugin, we just released version 2.0.2 few days ago and in this new version, you can exclude the userid from the profile url. Please see http://take.ms/iJFZu

https://stackideas.com/apps/item/3338-url-shortener

If you are not on the latest version of this plugin, please give it a try and upgrade your plugin to latest version of 2.0.2

Hope this help and have a nice day!
Sam
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Friday, 11 November 2016 10:26
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I just read the discussion in the blog about the performace issues with it. Thanks for the update. I'll download it.
Abi
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Friday, 11 November 2016 11:18
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Hi Abi,

You are welcome. Just for you information, we have just released another version of EasySocial Url shortener plugin version 2.0.3. This version address some issues on sef routing translation. You should upgrade to this latest version as well

Hope this help and have a nice day!
Sam
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Friday, 11 November 2016 20:17
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Thanks Sam. One problem with these APPS is that there is no notification of new version:(
Abi
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Friday, 11 November 2016 20:32
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Hi Abi,

One problem with these APPS is that there is no notification of new version


Regarding the above, I apologise for the inconveniences that may have caused you. We are still working on the app store and to provide a better user experience to our customers.


For now, you might need to check our apps page from time to time.

Hope this help and wishing you a great weekend
Sam
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Friday, 11 November 2016 20:39
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